Orientation
Intro Topics
Systems and Equip
Civil Liablity
Interpersonal Comm
100

You must score this on each of your end of block test and state exam to pass.

What is a 70?

100

Any person performing responsibilities, either on a full-time, part-time, permanent or temporary basis, communication functions to include receiving calls and or dispatching for emergency and law enforcement services. 

What is a Telecommunicator? 

100

All radio systems must be licensed by this agency/organization 

What is the FCC?

100

A legal obligation that arises to a private party, usually for payment of damages or other court enforcement of a lawsuit.

What is civil liablity? 

100

The means in which you communicate.  

What is a medium?

200

If you miss more than this percentage of class even with an excused absence, you cannot receive successful course completion. 

What is 10%?

200

Alarm, Resistance, Exhaustion

What are the stages of Stress?
200

A point that has been designated to receive 911 calls and route them to emergency services personnel. 

What is a Public Safety Answering Point (PSAP)?

200

An act or omission that gives rise to injury or harm to another and amounts to a civil wrong for which court impose liablity. 

What is a tort? 

200

Remaining calm. Calming Callers. Prioritize Calls Correctly and Send appropriate units to the correct location in a timely manner. 

What is processing calls for service? 

300
You have this many days to notify the Standards Division if you have been charged, arrested, or convicted.  

What is 5 days?

300

Desire to be helpful, Courtesy, Cares about first responders, Easy to get along with. Friendly. Flexible. Good Memory.  Good Temperament. 

What are abilities of a good Telecommunicator

300
This technology allows you to make voice calls using a broadband Internet connection instead of a regular phone line. 

What is Voice Over Internet Protocol (VoIP)?

300

A person's failure to follow a duty of conduct imposed by law. 

What is Negligence? 

300
Sender, receiver, the medium, contextual factors, the message, and feedback. 

What is the basic communication model? 

400

Provided you meet the minimum certification standards, and your application is complete Sherriff Standards will issue you this certification 

What is a Probationary Certification? 

400

National standards for the protection of certain health information.  

What is HIPPAA. 

400

DCIN, NCIC, CAD, MDT

What are Data Transmission Systems?

400

Promise of protection

What is Special duty? 
400

Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous

What are the 7 C's of communication

500

Managing all Aspects of the class.  Regulating Trainees. Administration of appropriate tests. Student deficiencies are just a few examples of the role of this person. 

What is the School Director? 

500

Substance abuse, eating problems, Risk Taking, Hyperactivity, Overwork, Procrastination. 

What are behavioral symptoms of stress? 

500

A system designed to provide power indefinitely, without delay, during a period when normal power supply is incapable of performing acceptably. 

What is an Uninterruptable Power Supply (UPS)?

500
This law allows the safe surrender of an infant up to 7 days old with a responsible adult, legally, and anonymously. 

What is the North Carolina Safe Surrender Law? 

500

So I understand you correctly, you just got home and someone broke into your house.  

What is paraphrasing?