A
What system do you use to create a follow up
What is SENS
Who would you engage for support with complex issues
Who is a CHE
How long can you hold when reaching out to a SPE
What is 2mins
How do we engage a Care Specialist
What is Support Request
Who would you engage with life events
Who is Holistic Care Support
What system do you use to locate a Single Case Agreement
What is Linx
What resource do you use for routing
What is Internal Partners
What resource would you use to send a compassion gift
What is the FEC Sharepoint
When will you open SENS
What is on every call
What color shows a new email and no one has read the message
What is green dot
What SOP do you use to help name a Case
What is the Admin & Tech
What is the TAT for a PHMC response
What is 2BDS
What UBH Partner would you engage for ages 17 and younger
What is FSP
How do we engage a RA for a Urgent Request
What is a Support Request
When would you offer the survey
What is NEVER