FedEx Rebills
FedEx Caller Verification
FedEx Reason Codes
100

What is the timeframe for FedEx Ground Rebills?

180 Days

100

Which level of Caller Verification requires LexisNexis?

Critical Level

100

What is the reason code for an Address Correction Surcharge? 

ADR

200

Rebills must be performed at which level in ERA?

Shipment Level

200

A customer requesting their FedEx account number, must satisfy verification at which level?

High Level

200

What is the reason code for a Ground Weekly and On Call Pickup Fee? (Invoice or Shipment Level)

OCF

300

When billing outside of the United States, what is a requirement from the new bill to party?

Letter of Authorization (LOA)

300

A customer requesting a credit adjustment must verify at which level?

Standard Level

300

What is the reason code for a Residential Delivery Surcharge?

RSU

400

Rebills are permitted for which party; even if their FedEx account number is on Cash Only?

Shipper's Account

400

Rating without a FedEx account number; which caller verification must be performed?

No verification.

400

What is the reason code for an Oversized shipment surcharge?

OVS

500

What is the timeframe for FedEx Express Rebills?

90 Days

500

Which FedEx application is used for the initial caller verification?

1Source/CED

500

What is the reason code for Dimensional Weight?

DIM