Enter Title

Travel What

100

What Store in the PNW travels 62% of its installers beyond the 30 mile range of the store?

Helena, MT 3106

200

What Store in the MTN travels 40% of the installers beyond the 30 mile range of the store?

Canyon City, CO 1542

300

What Store Travels the Least beyond the 30miles?

Yakima/Ellensburg, WA – Store 4727

400

Which store installs stretch across multiple valleys in western Montana?

Missoula (Store 3102) — about 50% of projects are beyond the 30-mile mark, reaching into Hamilton, Helena’s edge, and the Kalispell corridor.

500

Which Store/Install team takes on the longest mountain drives for installs?

Montrose (Store 1537) — roughly 35–40% of projects are beyond 30 miles, heading into Telluride, Ridgway, Norwood, Dove Creek, and Lake City.

HOM Facts

100

Name all the States HOM Covers

Colorado, New Mexico, Nebraska, Wyoming, Montana, Idaho, Washington and Oregon.

200

When Karl Kocsis first started with the company what was his job?

Part-Time Check Processor

300

What is our Mission Statement

HŌM Solutions, Inc. strives to maintain the continuity of customer care through consistent and reliable services. These services will be driven by unparalleled customer service, superior quality, and unrivaled professionalism.

400

What was Steven Johnson first job at HOM Solutions

Dispatch

500

What is the Rules of the Road

1. Maintain relentless customer focus.
2. Hold yourself and others accountable.
3. Take pride in operational excellence.
4. Solve the problem that started the problem.
5. Practice respect and authenticity.
6. Focus on long-term thinking, not short-term fixes.
7. Promote continuous learning and innovation.

Home Depot Info

100

What is SPRG stated for?

Service Provider Reference Guide

200

What does OSR stand for

Outside Sales Rep

300

What is the difference between iVOC and VOC

iVOC- Installer Voice of the Customer 

VOC- Voice of the Customer

400

What does AMM stand for

HDMS Term for Assistant Market Manger

500

Name all of the 4 FDS for HOM Solutions

Larry Lane- PNW- Seattle, Spokane, Idaho, Montana

Geoff Carter- PNW- Tri Cities , WA and Oregon

Zack Boon- Pac MTN- Colorado, Wyoming and Nebraska

Marrisa Kimbrough- Pac MTN- ABQ

Compliance

100

Can some one under the age of 18 have a Home Depot Badge and work on a Install?

Yes requires a special form and approval from Home Depot Compliance

200

 What Does MALPS Stand For?

 means mold, asbestos, lead paint, and silica 

300

What is a SLM at the Home Depot?

Service License Manager

400

What does GET Involved Mean as a Service Provider?

G- Greet (Smile and acknowledge Customers

E- Engage (Quickly identify a Customer's needs

T- Thank (Express gratitude to Customers, because Customers are the key to THD success

500

1. How much is the Fine if we are Missing a Badge On-Site?

2. How much is the Fine for an Ineligible/Expired Background On-Site

1. $300 for missing badge

2. $1,500.00 for Ineligible/Expired Background

Who Cares

100

Top IVOC Store in the MTN Division?

1542 – Canon City, CO

4.72 (2024)

4.83 (2025)

+0.11

200

Top IVOC Store in the PW Region?

4711 – Bellevue, WA

4.68 (2024)

4.82 (2025)

+0.14

300

Top IVOC Store in the PE Region?

3105 – Kalispell, MT

4.67 (2024)

4.83 (2025)

+0.16

400

Across all divisions, which region had the most stores with iVOC above 4.8 in 2025?

MTN

500

Who's Phrase is this- At the end of the day we own the customer

Steven Johnson