ICTs in General
What does ICT stand for in the context of our class?
Information and Communication Technology(ies)
Blind, employee feedback forms, customer surveys, and tiplines are all examples of what broad type of technology?
Collection technologies
The minimum font size for presentation technologies is what?
18 point
What are the two broad types of technology use described by Adaptive Structuration Theory
Faithful; Ironic
YouTube and Google arrived during the coming-of-age years for this generation?
Millenials
Name any 3 of the key effects of technologies in the workplace as discussed in lecture:
Increased speed/number of transactions; gatekeepers bypassed; information overload; job changes; rarely decreased paper; structural changes; monitoring/control; blurring of boundaries
It is typical in most workplaces to reply to an email within what time frame?
24 hours
Being able to access the same document through a shared link describes what overarching feature of collaboration technologies?
Co-creation
The self-confidence to complete a job with any new technology under various conditions describes what (according to the readings)?
Computer self-efficacy
According to lecture, for Gen Z what workplace technology is most used and what is most preferred?
Email; Texting
What are the five primary dimensions of ICTs in the workplace as explained in lecture?
Space, Time, Content/capacity, Interactivity, and Control
Based on readings, students emailing an instructor strictly for ____ reasons did not experience increased relational development (or other positive outcomes)
Efficiency
During a videoconferencing meeting, you should ask: Are we following the ____ and are we on _____?
Agenda; Schedule
What are the five qualities of an innovation that make it more likely to be adopted?
Relative advantage, compatibility, complexity/simplicity, trialability, observability
Based on the readings, age is most negatively correlated with which type of excessive use?
Problematic Texting Use (but also negatively correlated with pathological texting use and problematic Internet use)
The primary term used in readings to describe one who relies heavily on the Internet, can multitask between various social media platforms, and doesn't remember the first time accessing the internet
Digital Native
List any 3 pieces of advice for mobile phone etiquette based on lecture:
Turn off during meetings; plan for exit to take call; avoid loud conversations; safety first; prioritize in person meetings; avoid certain ringers; notify if on speakerphone; limited texting/emailing during meetings
Based on readings, being available, influencing a meeting, and individual multitasking are all objectives of what meeting behavior?
Meeting multitasking
What are the four things that determine media richness?
Instant feedback, multiple verbal/nonverbal cues, natural language, and personal focus
According to the readings, why is it unfair to blame Gen Z for their excessive use and reliance on technology?
Technology is designed to be "addictive"
Digitally Fluent
In the email workshop in class what is the last step you should take to avoid accidentally sending an email prematurely?
Fill in the To: line
CSCW stands for what in the context of collaboration technologies?
Computer-supported collaborative (cooperative) work
Type of adopter who is adventurous and likes to try new things even if they cost more, and one of the first to adopt.
Innovator
What are the five factors of personality and which is most linked to problematic/excessive technology use?
Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism