EARS Lore
What does EARS stand for?
Empathy, Assistance, & Referral Service
Where should EARS staff and trainees receive communications? (name one)
slack, email, canvas
What are the essential components of the EARS Elevator Pitch?
Name
Role as Peer Mentor
Private not confidential
Exceptions for crises
Ask for understanding/agreement from issue giver
Why shouldn’t you use the word “why” in EARS probes?
May convey judgment unintentionally
What is the capital of France?
Who were the EARS presidents last academic year?
A. Jaida and Mason
B. Aerin and Matt
C. Riley and James
D. Jess and Andrew
B. Aerin and Matt
What should a Peer Mentor do if they have a planned absence?
Let co-PMs know, make sure at least 2 PMs will still be on shift
If there is no PM or only 1 PM on a shift, ask in the active staff Slack channel for someone to cover
If that fails, contact the Presidents by Slack or email
What is the difference between privacy and confidentiality?
Privacy: Keeping conversations within EARS
Confidentiality: Limits to privacy when safety or crises are involved
What is the difference between shame and guilt?
Shame: “I am bad” (about the self)
Guilt: “I did something bad” (about an action)
What is acrophobia a fear of?
Heights
Which of the following is an EARS tradition?
A. Boring fact about yourself
B. New staff members have to do a nature hike together
C. Mental health word of the week
D. Group photo recreation of the previous year
A. Boring fact about yourself
What should a Peer Mentor do after a conversation with a walk-in Issue Giver?
Fill out the PM Post-Conversation Form, pinned in the active staff Slack channel
When must a Peer Mentor ask for consent?
Before giving advice, problem-solving, or referrals
What is the difference between empathy and sympathy?
Empathy: Understanding and reflecting someone’s feelings
Sympathy: Feeling bad for someone
What is the largest organ in the human body?
The Skin
Which Advanced Training speaker gave out candy and led a guided meditation with a sound/singing bowl last semester? (Also our club advisor)
Emily Dunuwila
What should a Peer Mentor do at the beginning of each shift?
Check in to your shift via Jibble
Prop the door open + tape an EARS sign to the door (TBA)
Check the prac schedule for any pracs during your shift
Check in with your co-PMs
What is the difference between peer counseling and peer mentoring?
Peer Counseling: More directive, advice-based
Peer Mentoring: Non-directive, empathy-centered, consent-based
What are the 3 main kinds of EARS Probes?
Feelings-based, values-based, and clarification probes
This device, while initially invented to assist in childbirth in the late 1800s, now famously requires hearing protection to be used in modern industrial contexts.
Chainsaw
In what year was EARS founded (hint: between 1970-1980)
1972
How many weeks of Training are there in a semester?
10
Who's principals are the EARS model based off of?
Carl Rogers’ principles (empathy, unconditional positive regard)
When is it okay to ask close-ended questions instead of open-ended ones?
When seeking clarification or specific information
What is Paul McCartney's middle name?
Paul