TOS
How Many Days Notice must be given for Transfer on Site
Residents must provide at least a 30-day notice to vacate before initiating a transfer within the same community.
How many days must a resident give us when giving notice?
20 Days
What is Elise CRM
EliseAI CRM is a customer relationship management system designed to assist with tasks such as emergency call routing, resident communication, and follow-up processes for leasing and maintenance teams. It integrates with AMLI credentials and provides tools for efficient management of resident and team interactions.
How many Transfers can a resident complete in 12 months?
1
When should we place the resident on notice?
Immediately after recieving a documented email that they wish to place notice.
Can Elise place work orders?
Yes
How can a resident waive the $750 Transfer fee?
Transfer within 30 days before or after lease ending.
What should be listed on the notice?
The date they wish to vacate, their name and unit number.
When placing a work order, can the resident request to speak to a live agent?
No
How long must a resident live in their home before they can transfer?
6 Months
Who can place notice on a home.
The Whole Office Team
when will Elise call for emergency maintenance
EliseAI CRM will initiate emergency maintenance calls based on the emergency maintenance schedule configured in the Voice Hub.