AZDHS
Requirements
AHCCCS Requirements
Mercy Care Requirements
General Knowledge and Compliance
Wildcard
100

What should staff do first when an AZDHS reviewer arrives at the facility?

  • Ask for the AZDHS ID badge to confirm identity.

then

Ask the reviewer to sign in on the visitor sign-in sheet, Guide the reviewer to the office, Notify Manager immediately if they are not already there


100

Name two services BHRFs are required by AHCCCS to provide that cannot be billed separately.

  • BHT-led Counseling and therapy 

  • Skills training and development

  • Behavioral Health Promotion and Education

  • Medication Competency Education

  • Community reintegration skill building

  • Relapse prevention support

  • Crisis and symptom Management

100

How many minimum group therapy notes are required by Mercy Care and AZDHS daily per patient?

2

100

What should a staff member do if unsure of an answer when asked by any reviewer?

Refer the reviewer to a manager.

100

How should toxic materials be stored in a BHRF?

In labeled, locked areas inaccessible to residents.

200

Name three documents AZDHS inspectors will check in BHT staff files.

  • Resume

  • Current TB test

  • Current CPR and First Aid Certification

  • Current Fingerprint Clearance Card

  • Initial Employment Packet Filled Out

  • Employee Orientation/Skills Knowledge/NDA Verification forms

  • Assistance in Self Administration of Medication training

  • Fall prevention training form

200

What must a discharge plan include according to AHCCCS policy?

Clinical status, follow-up care plan, specific and measurable transition support.

200

Who is responsible for completing Master Treatment Plan (MTP), and who needs to sign the MTP before it is sent to Mercy Care?

  • The manager is responsible for completing the MTP. 

  • The MTP must be complete with signatures from the patient and provider.

200

What happens to biohazardous waste in a BHRF according to AZDHS guidelines?

It is identified and stored appropriately in biohazard bags/containers.

200

What must be documented in group therapy notes in order to meet Mercy Care Requirements for group therapy? 

  • Evidence that therapy addresses specific treatment goals and objectives,

  • as well as the patient’s participation and response.

300

What conspicuous postings are required by AZDHS at each facility? List at least three.

  • BHRF License

  • Patient Visitation times

  • Patient Rights

  • AZDHS phone numbers

  • SBH Floor Plan

  • SBH Disaster Plan

300

List one example of expected treatment outcomes for residents in a BHRF.

Symptom stabilization, improved functional capacity, community reintegration.

300

What must progress notes include regarding a member’s presence in the facility, per Mercy Care?

Documentation that the member was present 24 hours a day.

300

What role does the Behavioral Health Professional (BHP) play in treatment planning?

Oversees and signs the treatment plan.

300

Identify two AZDHS environmental standards that facilities must meet to ensure resident safety.

  • Facility must be clean, maintained, and free from situation that may cause a resident harm or physical injury.

  • Must have an active pest control program

  • Biohazardous waste is identified and stored appropriately

  • Garbage stored in covered containers

  • Toxic material is maintained in a labeled locked area which is inaccessible to residents

  • All food is labeled with expiration date

  • Smoking permitted outside only

  • Swimming pool locked

  • Medications are in locked storage

  • Keys are in locked storage

400

What is the procedure for opioid storage and administration in Scottsdale Behavioral Health?

  • Stored securely behind 2 levels of containment:

    • 1. Locked Locker

    • 2. Locked Office Door

  • Normal Assistance in Self-Administration of medication procedure, + med count and filling out controlled substances log

400

What are the criteria for admission into a BHRF according to AHCCCS?

Diagnosed behavioral health condition, functional impairment, and need for 24-hour care.

400

Describe two components of a discharge summary required by Mercy Care.

  • Identification of community supports

  • Specific measurable discharge goals with frequency recommendations

400

How does Mercy Care ensure the authenticity of treatment documentation?

By checking for timeliness, proper signatures by all parties, appropriate frequency, and absence of copy-pasting.

400

What is the SBH process for assisting patients with self-administration of medications?

  • Meds are passed in the office under camera view. 

  • BHT unlocks the locker for the patient. 

  • BHT ask patient what medication and dosage he is taking, and what for.

  • BHT hands the patient medication. 

  • Patient self-administers the medication under observation. 

  • Medications taken or refused are documented in the eMAR, errors are recorded, and a drug reference guide is available.

500

How often should the disaster plan be practiced per AZDHS?

Every three months.

500

What are two AHCCCS exclusionary criteria for admission into a BHRF?

  • Cannot be an alternative to incarceration 

  • Cannot be for negative behaviors unrelated to behavioral health conditions 

  • Cannot be an alternative to housing

500

What elements should a treatment plan contain to meet Mercy Care standards?

  • Individualized needs

  • Individualized treatment goals

  • Behavioral health interventions 

  • Discharge planning.

500

What are the minimum criteria for a continued stay in a BHRF under AHCCCS policy?

  • Unmet treatment goals

  • Ongoing risk of harm

  • Imminent risk of relapse 

  • Continued need for 24-hour supervision

500

What is the procedure for opioid storage and administration in Scottsdale Behavioral Health?

  • Stored securely behind 2 levels of containment:

    • 1. Locked Locker

    • 2. Locked Office Door

  • Normal Assistance in Self-Administration of medication procedure, + med count and filling out controlled substances log