EBC Jeopardy

EBC Clients

100

This EBC client does not normally utilize the service center for employees however they do during OE

Stanford

200

These two clients do not use the WTW MAP space however do use the folder in the client services drive

ITW and Guardian

300

This client does not have payroll handled by Empyrean and as such all plans will display with a $0 cost in MAP

GMA

400

This client has a school division known as East Central University

Okheei

500

This client changed their OE date from 07/01 to 01/01 for plan year 2024

HealthPro

CDB Clients

100

This is the network handle for the "other" client with the initials ZF the one who utilizes pod 2 of the service center

NWF

200

This client requires ACH to be set up prior to Direct Bill Reinstatement being processed

Stanford

300

This client sends letters for retirees detailing the credits towards retirement benefits that they will receive

NRG

400

This client utilizes a Retiree Medical Credit (RMC) to retirees who qualify

KCC

500

This client utilizes notional accounts that while active, will have RRs billed at only 10% of premium rates

NovoNordisk

Resources

100

This is one of the two other names associated with vendor Payflex

Millennium Trust / Inspira Financial

200

This type of case cannot be touched by EBC prior to a service center lead

Secure Inbox Cases

300

This client utilizes Boon Chapman as a vendor

Dave and Busters

400

Who is the current Service Center pod lead for Playcore

Janet Baker

500

This is the type of billing that can be used to allow multiple instances of the same kind of coverage within CDB (for example a retiree medical only plan and a spouse only medical plan for over/under 65 coverages)

Custom Billing

Which BRD

100

This BRD will tell you what benefits an employee is eligible for based off of attributes in MAP

1B

200

This BRD will tell you what events a client allows as well as what changes are allowed in any given event

4

300

This BRD will tell you the process for who processes dependent verification for a client

9

400

This BRD will tell you what actions and events will cause an e-mail to be sent to EEs

5

500

This BRD will be present only if QMCSO processing is handled "in house"

11

HARD MODE

100

This EBC client gets a bit spooky with a Common Spirit

St. Alexius

200

This is the file extension for outbound Metlife files

.dat

300

This client has OE on 06/01, the same day direct billing begins

Aspen Skiing Company

400

This benefit is listed as Indemnity in BRDs for an eBc client that diSplays as sometHing else entirely in MAP. 

Anthem Flex Hour

500

We administer almost every benefit BESIDES medical for this client as of 01/01/2024

UNC