Got You Covered
It Ain't Free
System Analysis
Call me, Baby
Peek-a-Boo
100

Disabled or 65 and older

MediCARE

100

Most insured will pay in a calendar year. 

Max out-of-pocket

100

Meduit's documenting system. 

Artiva

100
Required at the beginning of each call with patient. Pass/Fail

Verify demos (full name, DOB, SS#, addy)

100

Website for Orlando Health login

200

Active duty military and/or dependents

Tricare

200

Amount patient must pay before insurance pays out. 

Deductible

200

Physician Group (PCP/Annual)

GE Centricity

200

Agent fully concentrates, understands, and responds to patient appropriately on call. 

Active listening

200
Insurance claim address

Back of Insurance card

300

State funded. Covers children and low-income

MediCAID

300

Paid at time of service. Usually changes for specialty.

Copay

300

Specialty physician documenting system 

Mysis/Vision/Vision PM

300

Attempting to reduce a conflict or volatile patient/situation

Deescalation 

300

Website to verify insurance coverage

Availity/Passport

400

Coverage for military veterans

Veterans Administration (VA)

400

Amount someone/employer pays for an insurance policy

Premium

400

ORHS or South Lake Live Accounts

Affinity

400

Offering payment options

Negotiation

400

Website to process payments

PatientCo

500

Medicare coverage for inpatient AND outpatient services

Part A and Part B

500

Percentage insurance pays once deductible is met. 

Coinsurance
500

Free standing Emergency Dept. 

Star

500

Website for OH patient financial assistance

500

Interest free financing option

ClearPath