EBQ Rating
EBQ Closing
Process
Symone
100

You get a meeting. What EBQ Rating is this?

0

100

What is EBQ Closing 3?

Always Be Closing.

100

What times are you supposed to check your project emails?

8am,12pm,1pm 5pm

100

Mike Edwards hates this song that Symone and other naughty PM's taunt him with at the end of every week.

Friday, Rebecca Black

200

You have a Rating 2. You run 5 touches without an answer. How many days per EBQ Handbook do you give a break in between. 

30

200

Buzz what closing am I talking about?

Crosspollinate - EBQ Closing 10

200

What colors are NOT used in outlook for identifying status of a lead (upcoming, rescheduling, completed), but are used in Email Profiling?

Orange, Blue

200

Favorite Singer?

Mariah Carey

300

You call an EBQ Rating 4 and fully pitch. They are not interested and you are unable to get a follow up time. What rating would you put this as?

7

300

Janice is new. She is pitching but doesn't really sound like a human. What closing would you suggest to help?

EBQ Closing 4 - Be a human not a robot.

300

How many characters are in an EBQ Comments Section? What is the max amount of VM/SE's allowed in the comments?

255,2

300

Where did the Nickname Sy$ come from?

Meredith, a former employee and hear team lead at the time.

400

Sally Smith, Manager passes you to Jim Crook, VP. What is Sally's Rating? What is Jim's?

Sally 9,Jim 4

400

Sally Smith, Manager passes you to Jim Crook, VP. What is in the comments for Sally? Jim?

Passed to Jim Crook, VP 4/01/2022

Passed by Sally Smith, Manager VME 4/01/2022

400

Weekly project caps should be done the day before the CIM. (True or False)

False, they should be worked on everyday. 

400

What year did Symone start at EBQ?

2016

500

Name all reasons for a 99.

End of Cadence

Not poc, no referral

working with or set a meeting with another person at organization

Not priority title

500

Name a closing you used today with an example.

Symone will decide if its a good answer. 

500

Walk me through all sections of a lead summary. Detail each section. This is for a typically lead summary we are trained about.

Subject: EBQ Meeting Set: Company Name

Salesforce/Hubspot Link

Name,title, city&state, phone, email

Date, time,type, lead source,ebq first touch, touches

Company summary 

Conversation summary including any discovery.

500

When is Symone's Bday?

March 25 1987