Abbreviations
Private
PVT
This is the proper greeting for answering 9-1-1 calls.
Memphis 911 Emergency, do you need Police, Fire, or Ambulance?
My dog is missing, and I want a police officer to respond to my home.
COMP
ABDCT
Minimum of 3 officers and a Lieutenant will be sent immediately.
V4
Violent Crimes Unit Lieutenant
Strong Armed Robbery
SAROB
1. Verified nusiance calls. (shall be reported to 2640)
2. A 9-1-1 misdial. (caller stays on the line and admits to the misdial)
3. Unintentional 9-1-1 calls (background noise clearly indicates a misdial)
Open line 9-1-1 call, no response, but RAPIDSOS location is obtained...
HANG / RAPIDSOS
SUIC (In Progress)
3 Officers will be sent (One of which should be a CIT)
Assistant Chief of Police
1020
DEPT
Department
Text messages received on 9-1-1 for non emergency situations will be processed how?
In the same manner as if the call was received via phone. All pertinent information will be obtained and a call for service will be generated if appropriate.
My car is stuck on the railroad tracks at Poplar / Yates. I can't move it. I need help.
COMP
Call-taker will also identify the appropriate Railroad company notify them of the situation.
BOMB
Minimum of 2 Officers and a Field Supervisor
Charlie Shift PST (Raines Station)
9230
D.R.T.
Dead Right There
This is the proper greeting for answering calls on the 545-COPS line.
Memphis Police Department...
I'm an employee of the Taco Bell and a man just came in and took 3 Chalupa's. When we tried to stop him, he told us to get back or he would shoot us. His hand was in his pocket like he had a gun, but I didn't actually see one.
AROB / BUSN
OVDOSE
A minimum of two officers will be sent unless the victim us already at the hospital, then only one is necessary.
900
Ridgeway Station Colonel
Interstate
XWAY
On a Text-to-9-1-1 call where the caller has stopped responding, the maximum length of time that may elapse before a Telecommunicator acts shall not exceed __________.
2 minutes from when the last message was received.
As I was standing next to my car, a man pulled a gun on me and took my keys and my car. He was last seen southbound towards Poplar. I've seen him before and I think he lives down the street.
CARJ
AROB / BUSN (In Progress)
Minimum of four officers should be dispatched along with a supervisor.
E1
Emergency Communications Administrator