ECD Policies
The amounts of shifts/platoons at ECD
What is 6?
All calls must be entered within ______
What is 60 seconds?
Barking dogs, animal pickups, loose dogs or packs of dogs. Any non-emergency situation involving an animal.
What is ANMLB?
When a person calls and requests the police and gives no other information relative to the nature of the event. Attempt to ascertain what is actually going on at the location if possible.
What is UNKA?
Law Enforcement Accreditation
What is CALEA?
Each employee gets 2 ____ breaks and 1 ____ lunch
What is 15 minutes and 30 minutes?
All calls must be answered within _____
What is 10 seconds?
Any found weapon. Any found item that could be a danger to the community if not secured immediately. Any found evidence of crime
What is PROPA?
Wires burning in a tree, object on wire.
What is WIREB?
Director of ECD
Who is Mike Cerretto?
Minimum amount of time allowed to call in sick before the start of your shift
What is 1 hour?
Question that must be asked exactly as written?
Children left alone, person(s) who have not been heard from or cannot be contacted, regardless if there is a medical history or not. This would include requests from alarm companies who want a client checked who has not made a scheduled check in, situations such as newspapers or mail piling up with no other indicators.
What is CKWLA?
House parties - complaints in the City only.
What is ANOYA?
Number of Operation Managers
What is 3?
The number to the supervisor's desk
What is 528-2234?
When you are unable to verify an address within the 1st minute of a 911 call
What is notify a supervisor?
FIRE alarms only. Alarms for fire, smoke, dialers for fire or heat. Note type of alarm, whether it is a business or residence.
What is AMTCA?
Any call transferred to Lifeline. Creates an advised incident.
What is 211?
ECD's address
What is 321 W. Main St?
The amount of wheel assignments at ECD
What is 3?
The departments that do not respond for vehicle lockouts
What is RPD, MCSO, Brighton, and Brockport?
Any traffic light problems.
What is TLOOB?
Order of Protection to be served.
What is OOPSB?
Time you are expected to be on the floor, at your terminal, and ready for work