What year did Zak start ECD?
2016
Who always has the biggest smile on their face at ECD?
Xiomara
Name the client who gives us the most referrals?
Power Planter
The only beverage that has been spotted in more calls than coffee.
Mate
What are the 7 core flows we set up for e-commerce brands in Klaviyo?
Welcome Series
Browse Abandonment
Cart Abandonment
Checkout Abandonment
First Purchase Follow-Up
Customer Winback
Back-in-Stock Alert
Who touches the most accounts at ECD? (excluding Zak)
Nathan
This short-form video platform has redefined “viral,” and half our ad briefs now include the word “hook.”
TikTok
Name the client who makes the most revenue, and pays ECD the most.
Pipeliners Cloud
Who is the most likely to "light one up" on an internal call?
Miss Isabel
What does CPM stand for?
In advertising, CPM stands for Cost Per Mille, which translates to Cost Per Thousand. It represents the cost an advertiser pays for every 1,000 impressions (or views) of their ad.
Who was ECD's first long-standing client?
Saratoga Olive Oil Co.
This viral phrase explains why people are buying 3 Stanley Cups in pastel colors they don’t need.
What is “girl math”?
Name the client who is most likely late to a call.
Meghan from Carnegie Deli
This person is the most active Slack contributor so far in 2025
Maddy
TikTok surpassed this app in global downloads in 2020.
In 2020, TikTok surpassed Facebook Messenger to become the most downloaded app globally.
What are ECD's 7 core values?
🚀 We deliver WOW
📈 We constantly improve
🗣️ We communicate
❤️ We execute
🎉 We have fun
🙏 We show gratitude
'ask me to dance' is written by what rising star?
our very own Nathan
The only client who is two clients.
Robert (:
Who at ECD can speak the most langauges?
Nathalia
These helpful links, often found at the top of product or category pages, show users where they are in a site’s hierarchy—like Home > Women > Shoes > Sandals.
Breadcrumbs
What platform was Zak a podcast guest on?
Privy
Name the platform that has caused the most chaos in 2025.
ShipStation
Who is Zak's #1 dream/target client for ECD?
Proven Winners
What is ECD's growth goal for 2025?
42%
What is the #1 reason shoppers abandon their checkout?
Shipping costs