Customer Service
Before the Polls
EDW Roles
EDW Responsibilities
100
This is the same as being truthful.

Honesty

100

What time do the Polls begin?

7:00 am

100

Who reports on the day's proceedings to the world?

Media

100

Writes upon the instruction of the PO.

PC

200

Which customer service skill would involve greeting the elector with a smile and saying good morning?

Politeness

200

When is the latest time to count ballots, and complete the Certificate of Ballot Paper Issued?

6:15 am

200

This person is in charge of the Constituency.

RO

200

A One-Day Police responsible for queuing electors into a line and maintaining order outside the polling station.

PSSA

300

This Customer Service skill means doing the right thing when no one is looking.

Integrity

300

Placed outside the polling station, BY LAW, for all to see.

Seven (7) Signs

300

Is sworn in using Oath Number 15, and should present a Certificate of Appointment.

Indoor Agent

300

Remains at least 20 metres or 65 feet away from the polling station, and conducts a candidate's business outside.

Outdoor Agent

400

Darren remaining calm when Ashley, who says her name is "Ashlae", begins shouting because of the issue with her name, is an example of:

Composed

400

When does the meeting occur with the RO's Final Charge, the introduction of the EDW teams, Director of Election's Message, and arrangements for travel.

The Day Before the Elections

400

I am to sit or stand quietly in the polling station. Looking and listening is my job, except when a vote is being done openly, then I must step outside until it is finished.

Observer

400

I am responsible for the polling station, and lead all procedures there. I verify the electors, administer all oaths, give instructions on how to vote, and determine if an elector has VOTED.

PO

500

The Indoor Agent began the day with a dirty attitude. Elector two (2) almost hit the PO, but the PO remained composed. When showing the candidates on the ballot, integrity is used to fairly explain each one (1). This is:

Professionalism

500

State the times one should reach the polling station and must reach the polling station.

5:30 am and 6:00 am
500

I may be Ordinary, without my Voters' I.D. Card, have a Variance in my name, be Blind or Incapacitated, helped by a Friend, helped by the PO or even Personated. Who am I?

Elector / Voter

500

I am responsible for coordinating the affairs of a candidate on the day of the election. I am not allowed in the polling station by myself. The 3 by 3 rule applies to me. 

Political Liaison Officer