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Getting started
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Clinic Poll
Get the FACTS
100
www.midwestvet.net
What is our companys website address?
100
Review, Release, and Repeat
What are the 3 r's of completing an online order?
100
a place where clinics can print and submit rabies tag orders
What is the Resources tab
100
Convienence
What is the #1 reason clinics use our website
100
www.butlerschein.com, www.mwivet.com, www.webstervet.com
Who is the competition and their websites?
200
If you're on this site the webpage is blue.
What is the color of Canada's website (midwestvet.com)
200
call to confirm order and upsell, verify special order items, call with promotions and backorders
What are some easy ways to maintain client relationships with online accounts
200
a place where clinics can reprint their own invoices, check status of orders and make payments
What is My Account tab/ account inquiry
200
T/F: The majority of clinics polled felt the website was easy to navigate
True
300
Select request a profile button
How does a clinic get an online profile
300
This should be done in a timely fashion
What is releasing of online orders
300
another source for checking promotions when not easily found in mounds of papers or the OWL
What is the Promotions and Specials tab
300
T/F: The majority of clinics polled felt they didn't receive the same customer service when ordering online
False
400
An active Midwest account
What must you have before requesting an online profile
400
Who must you notify if you're going to be out of office
Who is onlinesupport@midwestvet.net & helpdesk@.....
400
This icon can be found next to a product and then be faxed, printed or emailed
What is a PDF or Drug information sheet
400
place orders online, check on product/equipment pricing, check on product availability
What are the 3 main features clinics use online?
400
Only 36% have not fully embraced the digital age
What is percentage of those that wish to speak to a sales rep.
500
Click here for customer service or contact us
Where can a clinic find your ISR contact info.
500
The difference between these two is NOTHING
What is difference between and online order and a phoned in order
500
clinics felt the frequency had increased
What is clinics perception of their ordering habits
500
46% of everyone is doing it (ref:AAHA 2008)
What is online ordering?