MSR
USED WHEN A MEMBER HAS AN ACH WITHDRAWAL THEY DID NOT AUTHORIZE.
WRITTEN STATEMENT OF UNAUTHORIZED DEBIT
WHAT IS REQUIRED WHEN NEGOTIATING A TWO-PARTY CHECK?
MATCHING FUNDS IN ACCOUNT
A MEMBER FOUND A MISPLACED DEBIT CARD THAT WAS BLOCKED.
CARDS 3001
A MEMBER WANTS TO CHECK THEIR CREDIT SCORE WHEN USING THE ECU APP.
SAVVY MONEY
WHAT IS ECUs MOTTO?
ACHIEVING MORE TOGETHER
MUST BE RUN FOR ALL TRANSACTING NAME RECORDS ON AN ACCT.
QUALIFILE
STARTING NUMBER USED WHEN ISSUING STARTER CHECKS.
901
A MEMBER WANTS ODP ON THEIR ACCOUNT.
A MEMBER WANTS TO SET UP AUTOMATIC PAYMENTS TO THEIR VISA.
ONLINE BANKING
NAME 2 OF OUR 3 STRATEGIC DRIVERS
EDUCATE AND ADVISE
EXCEPTIONAL FIRST-CLASS SERVICE
COMPETITIVE PRICING
REQUIRED WHEN A JOINT OWNER IS GETTING A DEBIT CARD FOR THE FIRST TIME.
DEBIT CARD APPLICATION AND INSTANT ISSUE
24 HOURS
YOU FORGOT TO BALANCE YOUR CHECKS BEFORE LOGGIN IN TO ANOTHER COMPUTER.
OPS SUPPORT 3583
A MEMBER WANTS TO RECEIVE NOTIFICATIONS WHEN THEIR DEBIT AND CREDIT CARDS ARE BEING USED.
CTRL APP (SOON TO BE CARD VALET)
WHAT IS OUR GOAL?
TO BE THE BEST, NOT THE LARGEST.
REQUIRED FOR OPENING ANY NEW PERSONAL ACCT.
CIP
$5 SAVINGS DEPOSIT
$20 CHECKING DEPOSIT
POST-DATED CHECKS CAN NOT BE NEGOTIATED FROM WHICH ORGANIZATIONS?
KUSD
RUSD
MPS
A MEMBER IS HAVING ISSUES PAYING THEIR CAR LOAN ON TIME.
MEMBER SOLUTIONS 7778
A MEMBER NEEDS HELP CONTROLLING THEIR FINANCES AND BUDGETING.
eCOACH LEA
WHAT IS OUR CULTURE STATEMENT?
PEOPLE HELPING PEOPLE
ACCEPTABLE DOCUMENTS FOR DECEASED ACCOUNT NOTIFICATION.
OBITUARY
DEATH NOTICE
DEATH CERTIFICATE
KNOWN MEMBER CONFIRMATION
A CHECK CAN BE NEGOTIATED FOR HOW MANY MONTHS FROM ISSUE DATE?
6 MONTHS
A MEMBER WANTS TO MAKE A PRINICPAL ONLY PAYMENT TO THEIR xMORTGAGE.
MORTGAGE SERVICING LINE 7782
A MEMBER WANTS EXTRA SECURITY WHEN LOGGING INTO THEIR ONLINE BANKING.
2-FACTOR AUTHENTICATION
WHAT ARE OUR CORE VALUES?
HONESTY
INTEGRITY
FAIRNESS
RESPECT
EXCELLENCE