MISSION/VISION/VALUES
MARKETING/PR
SALES
MIXED BAG
ON-BOARDING
100
The definition of this Value is confident expectation of support and fair treatment
What is Trust
100
When the quarterly marketing plan is due to Sales and Marketing
What is Six weeks before the first day of the quarter
100
The frequency that your Marketing Plans and Competitive Analysis should be reviewed and updated
What is weekly and upon receipt of new info
100
The amount of notice you should give the Communications team for event and stories
What is at least 30 days
100
Tuesday through Thursday
What is Days to Onboard
200
American House is an innovative senior house company that creates suitable excellence and stakeholder value with an unparalleled commitment to passionate care provided by compassionate people
What is American House Vision Statement
200
When your CWO’s should be inputted into the system
What is four weeks before the first day of the quarter
200
The report you pull to get your conversion ratios
What is Conversion rate Trend by Month
200
The color of the only cells that ED should complete on the budget template
What is Blue
200
This is a plan to be provided to new employees before they start work
What is 1st Day Agenda
300
To enrich the lives of those we serve; providing an environment that fosters meaningful relationships
What is Mission Statement
300
This age group needs a signed consent form for photos
What is anyone under the age of 18
300
The Company wide conversion ratios for Inquiry to Tours
What is 60%
300
The date the Business Plan is due for your community
What is 6/30/17
300
Name Tag, Community business card, day one agenda, employee newsletter, AH Brochure, the Patriot, Community directory/ Org Chart are all items that should be in this
What is the American House Employee Welcome Swag Bag
400
The definition of this Value is sense of true appreciation of each other
What is Respect
400
If a story isn't media rich, this is another outlet we can use
What is Social media (Facebook, Twitter, LinkedIn)
400
Company wide conversion ratios Tour to Deposits
What is 40%
400
The date by which your community budget must be completed
What is 8/4/17
400
This occurs on Day 2 and Day 7 of On-boarding
What is Check in with Employee and Supervisor
500
The definition of this value is the ability to notice and respond to the changing needs of our customers and team members with a spirit of gentleness
What is Compassion/Caring
500
This is the best way to let the communications team know about your resident and community stories
What is Fill out the PR form
500
Company wide conversion Tours to Move Ins
What is 30%
500
1-877-212-0858
What is the Employee Tip Line
500
Person to provide guidance and direction to the new employee
What is a mentor