Been There Done That
I can use this space within Epic to verify my logon department, environment and user information.
What is the Hyperspace Title Bar.
This workflow contains the Arrived button for easy population of the patient's arrival date and time.
What is Quick Registration.
True/False: A patient can have multiple Guarantor accounts.
What is True.
This icon displays in the Reg column advising a patient's Full Registration is complete.
What is a green checkmark.
We use this button from the ED Track Board to access the quick registration workflow.
What is the Arrival button.
Name the workspace that provides access to detailed workflow documents.
What is the Learning Home Dashboard (LHD).
I verify the patient's insurance and guarantor information during this workflow.
What is Full Registration.
The FO column of the Coverage Info form indicates what.
What is Filing Order.
True/False: I am able to determine if a patient's outside records were queried from the ED Track Board.
What is True.
View the CE Rcrds column.
True/False: Only ED registration staff can execute a Care Everywhere query.
What is False.
True/False: I am only able to change my logon department during my initial login.
What is False.
True/False: Care Everywhere can only be accessed during Full Registration.
What is False.
This can be accessed from the ED Track Board and Arrival (Quick Registration Workflow) as well. Refer to policy on when it is appropriate.
This activity provides me with important copayment, coinsurance and benefit details at a glance.
What is RTE (Real Time Eligibility)
The ED Track Board denotes potential patient duplicates using this visual cue.
What is Italicized and Bolded patient names.
The central workspace for ED registrars to view the current status of a patient's registration.
What is the ED Track Board.
These two visual cues allow me to verify I am in the right patient chart.
What is the Patient Workspace Tab and Patient Header.
I access the Documents form for the patient to sign the Notice of Privacy and Consent Forms only.
What is Quick Registration.
We use this term to describe a guarantor that was once effective but is no longer needed.
What is Deactivate.
This color displays in the far left column of the ED Track Board indicating the patient is with the nurse/physician.
What is pink/salmon.
True/False: You must create a new hospital account in the ED?
False- Hospital Accounts are created automatically upon arrival.
True/False: I can add a new patient guarantor from the Hospital Account Record (HAR)?
What is False.
Adding a new guarantor to the patient account is done from the Interactive Face Sheet (IFS), changing a guarantor for the encounter is done from the Hospital Account Record (HAR).
I use this workflow to access the Form Reprints activity.
What is Full Registration.
I must be in this form to access the Enterprise Payment activity.
What is the Hospital Account Record (HAR).
True/False: Double clicking on a patient from the ED Track Board will open the Full Registration workflow.
What is False.
The Quick Registration/Arrival workflow displays.
What is the default guarantor type in the ED?
What is Personal Family (P/F).