Build Rapport
The first thing you can do to get to know each learner is ____ _____. (2 words)
"Listen Well"
Where can you place questions or topics that will be addressed at a later time?
"The Parking Lot"
Our brains crave _____ tasks.
"Active"
What tool can you use to help your learners make sure they have support in case they fall behind?
Buddy System.
What can you use to show trainee's that you care?
"Their names"
What is a pre-requisite to making a class enjoyable?
"Meeting trainees needs"
When should you hook trainees?
At the start of class & again before each lesson.
What teaching techniques are very powerful when used appropriately?
Praise and Encouragement.
Discovering the ____ at which your trainees learn can help you connect with their needs.
"Pace"
You should wait approximately ___ seconds from the time you pose a question until you decide no one has anything to ask.
"7" (seconds)
Trainers forget what it is like to not know their topic already.
"The Curse of Knowledge"
What is the key to handling any type of challenging employee?
Handle your own feelings.
Part of building rapport with your trainees is getting them to ____ ____. (2 words)
"Like you"
Questions that are asked of the learners at various stages of an exercise are called what?
"Benchmark Checks"
Make the trainees the _________ of the sentence.
"Subject"
What is key when working with adult trainees?
Credibility
Mastery Learner, Self Expressive Learner, Interpersonal Learner, Understanding Learner are what?
"The Four Learning Styles"
Once expectations are set what is important?
"Adherence to them"
The trainer should do something different every 7 minutes & give trainees something different to do every 20 minutes.
"7/20 Rule"
What should you avoid doing for trainees who complain or find fault constantly?
Avoid doing things for the trainee, which reinforces their belief that they cannot do it themselves.