Managers/Supervisors Responsibilities
EEO Counselor
Workplace Scenario
EEO Basics
True or False
100

Managers/Supervisors should cooperate with these during the entire complaint process.

Who are EEO Director, EEO Counselors, Contract Investigators, and Mediator (if applicable)?

100

While EEO Counselors maintain confidentiality during the counseling process, they are allowed to disclose information when required by this/these?

What are Federal EEO Laws, Regulations, or Agency Policy(ies).

100

Managers should acknowledge the request and timely contact HR to initiate the interactive process.

What is when an employee requests a reasonable accommodation?

100

The first person an aggrieved employee must contact before filing an Informal EEO Complaint.

Who is the EEO Director/EEO Counselor?

100

EEO Complaints and filing a Grievance both have a 15-day requirement for compliance?

False

200

Federal EEO laws prohibits this against someone for participating in the EEO complaint process.

What is reprisal (retaliation)?

200

An EEO Counselor normally has this many calendar days to complete informal counseling unless the aggrieved person agrees in writing to an extension or elects ADR.

What is 30 calendar days?

200

An employee in an agency with no union/bargaining unit can do this if they feel harmed when requesting a right based on an agency policy or Federal EEO law.

What is file an administrative grievance or EEO Complaint?

200

Employees generally have this many calendar days from the alleged discriminatory action(s) to contact an EEO Director/Counselor.

What is 45 calendar days?

200

When considering a reasonable accommodation request, a manger/supervisor should know the employee’s specific disability(ies)?

False

300

Managers/Supervisors should resist doing this during an EEO Complaint.

What is having or giving an opinion about what you think about the complaint/issue/basis(es)/remedies.

300

During the informal complaint process, an EEO Counselor must maintain this and cannot advocate for either the aggrieved or the agency.

What is neutrality and impartiality?

300

Manager’s delay or failure to respond timely to the reasonable accommodation request.

What is possible violation of agency policy, Federal EEO Laws, requirements, etc. and/or potentially increase agency liability?

300

This is the goal of the pre-complaint/informal process.

What is informal resolution of the dispute at the lowest possible level?

300

Retaliation is the most successful basis to win a discrimination complaint on?

True

400

Managers/Supervisors should maintain this throughout the complaint process.

What is confidentiality, to the extent possible?

400

This alternative process may be offered instead of traditional counseling.

What is Alternative Dispute Resolution (ADR) or mediation?

400

Explains the process: timeframes, asking issue(s), basis(es), RMO(s), witness(es), remedy(ies); traditional counseling, ADR, conducting interviews; attempting to resolve the complaint at the lowest possible level, issuing a NRF, and preparing a Counselor’s Report.

What are the responsibilities of the assigned EEO Counselor?

400

This alternative process may be offered instead of traditional counseling.

What is Alternative Dispute Resolution (ADR) or mediation?

400

The specific matter of concern and the personal relief being sought are the two key elements that must be included in a written grievance submitted to the first-line supervisor?

Not sure

500

Everyone involved should participate in good faith, be open-minded, and not disclose terms during this process.  

What is ADR/mediation?

500

This report is prepared at the conclusion of an informal counseling session after the Notice of the Right to File is issued and the aggrieved files a formal complaint.

What is a Counselor’s Report?

500

Creating a workplace environment where the behavior becomes severe and pervasive or manager takes adverse action against an employee for reporting or filing a complaint with the Director of EEO or HR about the behavior.

What is a Hostile Work Environment and/or Retaliation Complaint?

500

An employee contacts EEO Director/EEO Counselor within 45 days; participates in counseling; offered ADR; receives a Notice of Right to File; files a formal complaint within 15 days; the Civil Rights Office investigates the complaint within 180 days; Final Agency Decision is offered; the Complainant requests an EEO hearing; and an Administrative Judge issues a decision followed by the agency’s Final Order.

What is the progression of the Federal EEO Complaint Process?

500

An employee can elect to participate in Alternative Dispute Resolution (ADR) in the informal or formal complaint process?

True