Renewals
QCs
General
Allowance 3.0
100

I need a list from the property,
If the percentage seems off, you see.
I note on the prebill, then send an SR,
What process am I, near or far?

Renewal Transfers

100

Providers must match exactly right,
For any occupied portions in sight.
Multiple categories under one name,
All must be present, that's the game

QC Process for Property Providers / Provider Categories

100

This deadline matters for final charges,
Collect from residents before the property barges.
Schedule EFB invoicing with care,
What deadline is this, can you declare

FMO Deadline

100

On the provider's bill, you seek,
An allowance 3.0 that plays hide and seek.
Look high and low, but don't despair,
For provider bill charges, allowances are where?

Nowhere 

200

For a late renewal, I need proof,
An invoice unsettled, that's the truth.
Payment method saved, history clean,
What process am I, can you glean?"

Renewal Documentation / Lease Documents

200

We check three things, it's what we do.
Bills released, history for three months straight,
Allowances old scheme, we investigate

$0 EFB Checks

200

In the season of twenty twenty-five,
A change arrives, making data thrive.
No more sun or rain to track,
what feature do we now lack?

Calculating Weather Factors

200

When a resident's portion shifts,
And their allowance needs a lift,
To ensure the credits are right,
What do we do for accuracy so bright?

Resident Allowance credits - Calculate allowances

300

This report helps spot-check the number of renewals,
Confirm with the property, avoid any refusals.
During EFB season, it's quite a tool,
What report am I, that's the rule

Telerek Prop Status Enrollment Report

300

If they're present, I un-release with ease.
Generate, then re-release, that's my way,
What QC process am I today?"

Future Billing Check

300

When the calendar aligns just right,
And dates within the cycle take flight,
A milestone appears, clear as day,
When mass schemes fall within the billing's sway.

Generate EFB Milestone

300

Before invoicing takes its flight,
Allowance 3.0 must be right.
how do we know its, neat and fine?
And must be saved in property files, every time.

Excel audit

400

When an EFB fails to show,
And future units are a no-go,
To solve the puzzle, here's a clue,
Transfer units you should pursue

Unarchive old unit and try to re-run

400

Once the EFBs are set and done,
A task is tempting that you must shun.
To avoid a chaotic mess,
NEVER do this action, I confess.

Reprocess in mass

400

Once the EFBs are invoiced and done,
There's a crucial step, second to none.
To ensure our deadlines are in place,
what do we do to keep up the pace?

SR to Billing for default invoice

400

Once an allowance is invoiced, set in stone,
Can it be removed, or left alone?
The answer is clear, no need to guess,
what do we do to calm the stress?

Recalculate allowances, push delta onto invoice - SR to Product