Presentation Essentials
Professional Messaging
Workplace Communication Scenarios
Business Writing
Project Management & Career Communication
100

What is the three main purpose of a business presentation?

What is to inform, persuade, or motivate an audience?

100

The best way to request information from a vendor? Clear/unclear request, necessary/all details, professional/casual tone.

Clear request with necessary details and professional tone

100

How should you ask a teammate about incomplete work?

What is asking clearly and respectfully in a one-on-one message

100

What makes a persuasive message effective? HINT: Three-legged stool

Building credibility with the audience

100

What is the purpose of a project management tool?

tracking tasks, timelines, and responsibilities

200

What should guide how you design and deliver a presentation?

What are the audience’s needs and expectations

200

he most effective way to confirm a meeting? Include four specfic things

Include date, time, purpose, and expectations

200

What’s the best way to deliver bad news to a client?

providing context, explaining reasoning, and maintaining a respectful tone

200

What is the role of credibility in communication?

building trust and influencing decisions

200

Name two popular project management tools

teams, slack, google workspace, monday.com

300

What is a best practice for slide design?

What is using minimal text with strong visuals

300

The appropriate response when resending a document

Attach document with brief context

300

What should you include at the end of all routine business messaging?

 A notion of goodwill

300

What is the best approach for a proposal to a new client?

Using a structured argument supported by evidence

300

What should you focus on in a 30-second elevator pitch?

What is your value and key experience, stated concisely

400

What is the most common mistake presenters make during slide delivery?

 What is reading directly from slides

400

What is the correct email response when information is not immediately available?

Acknowledge request and provide a realistic timeline

400

How should you recognize a teammate who exceeded expectations?

What is giving clear and specific recognition

400

What is the purpose of a call-to-action?

encouraging the audience to take the next step

400

What is the purpose of the experience section on a resume

List your past jobs with bullet points describing responsibilities and achievements

500

What is a key benefit of practicing a presentation?

improving confidence and delivery

500

You send your manager a weekly update on a project’s progress, what elements should you include?  

Key points, dates and next steps

500

What types of questions go to HR?

What are questions about policies, benefits, payroll, and employee-related topics

500

What is a key feature of an executive summary?

concise overview of key points

500

What is the purpose of a LinkedIn profile in professional communication?

showcase your skills, experience, and career direction to recruiters/employers