Clear and Concise Language
Rereading your email before sending it.
What is "Proofreading?"
Phone notifications, computers, and other interruptions can be considered...
What is a "Distraction"
When someone's voice changes during a conversation.
What is "Tone?"
What type of language can indicate your thoughts and feelings without making a sound?
What is "Body Language?"
Working effectively together as a group.
What is "Collaboration?" (or "Teamwork?")
A date and time someone must complete a task by.
What is a "Deadline?"
Repeating back information you heard.
What is "Summarizing?"
To take a moment before responding.
What is a "Pause?"
Looking at someone's eyes while they are speaking.
When communicating clearly and concisely, it is less likely that there will be __________________.
What are "Misunderstandings?"
This term refers to the reason for which a communication is sent.
What is "the Purpose?"
To break the continuity of a conversation while someone else is speaking.
What is "Interrupting"
To actively notice cues during your interactions.
What is "Observing."
Nodding, smiling, leaning forward, and other silent actions to show someone you are paying attention.
What are "Nonverbal Affirmations?"
When employees feel valued and heard, they are more likely to _________ in conversations.
What is "Participate?" (or "Contribute")
Rather than a long-winded email, it may be best to keep it...
What is "Short?"
By listening actively, you build mutual _______, so that person will be more likely to listen to you.
What is "Respect?"
What is a "Positive Work Environment?"
Crossing this part of the body can indicate defensiveness or discomfort in a conversation.
What are "Arms?"
Effective communication can encourage employees to share a variety of different ideas, showing their "______________" perspectives.
What is "Diverse?"
What is a "Tangent?"
When you listen actively, you are more likely to understand and _______ the information.
What is "Retain?"
Being socially aware can help you to avoid _______ in the workplace.
What is "Conflict?"
This term refers to facial movements that reflect a person's true feelings, sometimes contradicting their words.
What are "Facial Expressions?"
Effective communication can increase _________, allowing more quality work to get done faster.
What is "Productivity?"