Communication
What is Effective Communication Process
Sending the right message, that is also being correctly received and understood by the other person/s.
What is Communication Planning?
Getting the right messages across the right way
What are the Elements of Communication?
Words, Voice and Body Language
What is missing is Encoding & Decoding?
The process is Source - ..........-Channel-...........-Receiver & Feedback
These are the styles of communication?
What is Aggressive, Assertive & Passive?
What is Communication?
The human connection--is the key to personal and career success”
What is The first step towards Communication planning?
The first step is to put yourself in the shoes of your audience. What do they need to know? What do they want to hear? What's their preferred way of receiving information? What will stop them listening to what you have to say? How will you know that they have got the message?
What is Voice?
PITCH VOLUME TONE PACE
What is Aiming?
We need to think about just what it is that we need to communicate 7 to Whom
What is Aggressive?
Winning, even at the expense of other people, ignoring their rights or coming across in a hostile way.
What is Effective Communication?
The way we influence the attitudes and behaviors of our audience”
How much from communication is Voice?
Its 38%
What is Encoding?
Once we have organised our thoughts, we can begin to choose words to express them.Our choices in terms of language and images are influenced by our own sets of assumptions, experiences, status & education.
What is Passive?
Avoiding conflict even at the expense of yourself
What is an Effective Communicator?
A few important things to be ......... Respect others and value their opinions. Practice listening. Clarify Reflect feelings
What is Understanding your objectives
Be clear about your overall communication objectives. What do you want to achieve, when and why? Record your overall objectives in your plan.
What is Body Language and how much from communication it takes?
It takes the largest share in Elements of Communication and its is ......is 55%
What is Receiving?
When listening to a speaker try not to judge or react until the end . Ask the speaker to explain anything you haven't understood.
What is Assertive?
Standing up for your own rights while acknowledging those of other people or coming across in a “straight”, solution- oriented way.
What is importat to learn to become an Effective Communicator?
This leads you to ..... Learn to be assertive Watch your body language Avoid grimaces, lip biting, fidgeting Recognize individual differences Feedback and recognition
What is Stakeholder Analysis
The technique used to identify the key people who have to be won over.
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What is Bonus
What is Feedback?
It completes the Communication process.
What are Chain, Wheel & All Channels?
These are the Communication Networks