Chapter 1
Definitions
True or False Chapter 2
Chapter 3
100
The sharing of thoughts between two or more people.
What is communication?
100
Speaking is this form of communication
What is verbal?
100
Listening means completely understanding what is being told. T or F
What is false
100
A voice that does not change in pitch and volume
What is monotone
200
One of the qualities essential to success in life.
What is good communications skills?
200
Millions of dollars are lost as a result of this
What is poor communication
200
True or False many people deny that they have hearing impairments ?
What is True
200
The clearness of your speech
What is Articulation
300
A manner of interacting that can affect your self confidence.
What is effective communication?
300
Others will ______ you by the way you speak
What is evaluate/criticize/judge
300
True or False evaluation is the act of judging or examining ?
What is True
300
Sending messages from one person to another using the spoken word properly
What is oral communication
400
Misunderstanding among people. Jeans and T-shirt at a formal party. Boss's wife at airport waiting to be picked up, and you're at the train station.
What is poor communication?
400
Body actions, facial expressions, and eye contact are all this way people communicate
What is non-verbal
400
True or False hearing is a choice
What is False
500
Reading, writing, and speaking.
What is different forms of communication?
500
Businesses and industries use this special language to communicate in the work place
What is jargon
500
Passive listening is the act of responding and replying within the conversation True or False
What is False