Our Menu
Our two most popular menu items
What is the Nashville Hot Sandwich and the Egg N Bird Sandwich?
Greeting when the door opens and the positions responsible for greeting our Guests
What is "Hi, Welcome to Egg N Bird?" and everyone is responsible for greeting our Guests?
Our 4 Principles
What is C.A.T.S. - Consistency, Attitude, Teamwork, and Service?
Ways we can communicate in the BOH
What is...
"Behind"
"Knife/sharp object"
"Hot pan"
"Corner"
?
Our Specialty Fries
What is Dirty Fries and Elote Fries?
Our primary goal with Guest Service
What is the Guest always leaves happy?
Our Vision
What is to share Love, Joy, and Hope?
True or False: You need to check the temperature of every piece of Chicken after they are cooked in the Fryer
What is False? You must check a minimum of 3 Chicken pieces, and they must be the thickest pieces.
Loco Bowl Ingredients
What is Rice, Soy Garlic Glaze, Lightly Scrambled Egg, Chicken Tenders (dipped in Soy Garlic Glaze), Green Onions, and Crispy Onions?
L.A.S.T.
What is our process for handling Guest Concerns - Listen, Apologize, Solve, and Thank?
Uniform Policy
What is ENB shirt, blue jeans or black pants, black belt, non-slip shoes, hat/bandana, and name tag?
Internal temperature of Chicken after it has been cooked
What is 165 °F?
Sandwiches
What is Avo-Holic, Egg N' Bird, Country Bird, Nashville Hot, FC Banh Mi, Korean Hot, and Buffalo?
The Guest is our...
What is our BOSS?
Attendance Policy
What is be on time and communicate with the Store Manager if you are sick/not feeling well or going to be late for a shift?
Length of time we can hold Chicken and Fries in the Warmer
What is 30 minutes for Chicken and 5 minutes for fries?
Egg N Bird Burrito cooking process
What is -
Tortilla (heated on grill),
Lightly scramble egg,
add cheese to tortilla,
add egg,
transfer to makeline,
chop 2 tenders,
add tenders and 7 fries on top of egg,
zig zag crack sauce,
fold burrito,
grill both sides of burrito,
and wrap to serve?
Different ways we can upsell and suggestive sell during a transaction
What is ...
suggest your favorite menu item
suggest a popular menu item
suggest a menu item that compliments what they have already ordered
upsell by asking if they want to upgrade to a combo if they ordered a la carte
upsell by asking if they want any add-ons
upsell by asking if they want to upgrade to a larger size
?
Meal Policy
What is a free menu item during the shift (not including LTO's and Wings) and 50% off up to $15.00 off-shift?
Ways to prevent cross-contamination
What is switch gloves between tasks, wash your hands after each task, wear a plastic apron when prepping chicken, and wash smallware that was used for raw and cooked food thoroughly between tasks?