A-E
Action Station
Organization that provides reservation services for a group and its attendees
Housing Bureau
The entity or individual that produces an event
Organizer
Descriptive information that is record of what is observed, presented in narrative by the respondent (AKA soft data)
Qualitative Data
A tax that is added to a product at each step of the manufacturing and marketing process, reflecting value which has been added to the product by processing
Value Added Tax (VAT)
Space reservations confirmed in writing
A pre-cut, etched pattern fabricated from metal or glass that fits in a lighting instrument to form projected light into a shape
Gobo
A record of transactions during an event where the resulting balance is paid directly by the group. May include room, tax, incidentals, F&B, AV, equipment, decor, etc.
Two or more exhibit spaces back-to-back with an aisle on three sides (AKA End Cap)
Peninsula
The process of building a budget without benefit of a previous year's budget
An accounting method that records income and expenses at the time when payment is received, or expenses are paid
Cash Accounting
A program designed to acquaint potential buyers with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis.
Familiarization (FAM) Trip
Keynote Speaker
Curved, S-shaped tables that when placed together make a snake form
Serpentine
Colored light that softly illuminates an area
Wash Light
An exhibit space with aisles on three sides
End Cap
Also called overhead or administrative costs, these are expenses not directly related to the event. They can include salaries, rent, and building and equipment maintenance
Indirect Costs
Type of adjustable spotlight used to light lecterns, signs and areas that need a tightly focused pool of light
Leko Light
A financial ratio indicating the degree of profitability. Calculated as NET MONETARY BENEFITS/Meeting Costs x 100
Return on Investment (ROI)
1.) The number of union members hired to work for an event. 2.) Additional servers obtained from a labor source shared by several hotels. 3.) The minimum number of hours for which a union labourer must be paid, regardless of actual hours worked.
Union Call
These are participant-led conferences where everyone who attends contributes a demonstration or session, or otherwise volunteers in a way to contribute to the event
Special dividers, sectioning and protective padding inside exhibit crates
Jigging
Protocols that enable data transfer between wireless devices that are within very close proximity (less than 10cm)
Near Field Communication (NFC)
An action required to break down and reset a room
Turn-Around
A financial management method of pricing and capacity control that yields maximum profit. History, occupancy data, and competition are among the considerations used in this method.
Yield Management