AI 101
Generative Pre-Trained Transformer
A language model that uses deep learning to produce human-like text
Auto-generate personalized agent responses grounded in trusted CRM data
Einstein GPT for Service
English
At Launch, only English will be supported
Infuses Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from the Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.
What is Einstein GPT?
Not Yet Available
This type of AI is on par with the human mind
Dynamically generate personalized content to engage customers and prospects across
email, mobile, web, and advertising
Einstein GPT for Marketing
Harmful content, misinformation/inaccuracy, copyright issues, increase in biases, job replacement, societal issues
What are ethical concerns with Generative AI?
Customers can connect that data to OpenAI’s advanced AI models out of the box, or choose their own external model and use natural-language prompts directly within their Salesforce CRM to generate content that continuously adapts to changing customer information and needs in real time
What is Einstein GPT?
We just don't know
Who gets quota attainment?
AI that can generate original data and content, such as text, images, code or audio
Generative AI- e.g. Chat GPT, Einstein GPT
Deliver AI-powered customer insights in ____ like smart summaries of
sales opportunities and surface end users actions like updating knowledge articles
Einstein GPT for Slack
It was founded in 2015 by a group of prominent individuals including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, and Wojciech Zaremba, with the goal of advancing artificial intelligence in a safe and beneficial way for humanity.
What is Open AI?
6'6, 6'9 with the Afro
Who is Fletch?
Closed Pilot
Where are we if customers are interested in Einstein GPT today?
A type of AI that focuses on a single task
Narrow or weak AI
Dynamically generate sales tasks like composing personalized emails, scheduling meetings,
and preparing for the next interaction
Einstein GPT for Sales
250 Million Dollars
Salesforce announced a Generative AI Fund from
Salesforce Ventures, Salesforce’s global investment arm. The new $250 million fund will invest in high-potential startups,
bolster the ecosystem, and spark the development of responsible, trusted, and generative AI.
Delivers AI-created content across every sales, service, marketing, and IT interaction, at hyper-scale. With Einstein GPT, Salesforce will transform every customer experience with generative AI.
What is Einstein GPT
Product Team Engagement DSR
How do I get a SME to talk directly to my customers about Einstein GPT?
Nick Bostrum
Interact with data in a conversational interface. Generate conversational insights and
visualizations from a natural language question
Einstein GPT + Tableau
10 Billion Dollars
What is Microsofts Investment in Open AI?
Everything, Everywhere, all at Once
What is Best Picture 2023?
Born March 14th 1879
Albert Einstein