Rules
Points Packages
Processes
Miscellaneous
100

T/F: Election is an additional usage option given to Owners that are enrolled into Abound by Marriott Vacations allowing Owners to use StarOptions.

False. Election allows the Owner to elect to receive Club Points and use those Club Points to access the many options available through Abound. 

KA: VSE Election Information

100

T/F: All Points Package Owners can elect their full VOIs before the deadline.

True.

KA: VSE Election Information

100

What is the procedure that associate will use to elect for Owners to receive Club Points? 

VSE Make an Election in Sun

100

What do advisors need to inform Owners when completing an election?

  • Final transaction
  • Owners will receive an email confirmation of this transaction
  • Club Points received must follow all applicable usage rules and deadlines

KA: VSE Provide Information to the Owner 

200

T/F: Resolution Services can reverse election if the Owner insists.

False. Election is a final transaction and cannot be reversed, Resolution Services cannot reverse election.

KA: VSE Election Information

200

Can an Owner with two Westin Flex, Sheraton Flex, or Westin Aventuras packages combine Home Options to elect?

As long as the packages are the same product, Flex packages can be combined for election.

KA: VSE Election Information

200

What is the procedure that associate will use to guide Owners to elect to receive Club Points on the website?

VSE Make an Election Online

200

What do advisors need to do to verify that an Owner wants to elect their VOI?

It is important to ask clarifying questions and to always advise Owners that electing is a final transaction.

KA: VSE Election Information

300

How early can Owner's elect their VOI(s)?

Owners may Elect their full VOI for Club Points up to 25 months prior to the Use Year.

KA: VSE Election Information

300

T/F: Westin Flex, Sheraton Flex and Westin Aventuras are eligible to elect the full VOI or in 30,000 increments.

False. To partially elect a Points Package, it must be done in increments of 20,000 Home Options

KA: VSE Election Information

300

Which resorts cannot be elected online?

  • Westin St. John, Coral Vista
  • Westin St. John, Sunset Bay
  • Westin Nanea

KA:  VSE Make an Election Online 

300

What are the election deadlines?

  • Owner, Select or Executive Owners: September 30th of the prior year 
  • Presidential and Chairman’s Club Owners: Oct 31st of the prior year 

KA: Election Information 

400

Can an Owner elect Banked or Bonus StarOptions?

No. Only the Owner’s annual allotment of StarOptions or Home Options is eligible for election.

KA: VSE Election Information

400

Can Owners with The Westin St. John (Coral Vista and Sunset Bay) Points Packages and the Westin Nanea Points Packages elect partial VOI(s)?

No. Westin Coral Vista, Westin Sunset Bay and Westin Nanea are only eligible to elect the full VOI.

KA: VSE Election Information

400

When electing 40,000 Home Options from a Sheraton Flex Points Package, what button would the advisor press in Sun?

F8-Incrmnt

KA: VSE Make an Election in Sun 

400

In the Election Engine, what would an associate click on to see how many Club Points a Points Package Owner will receive if they elect a partial package?

Points Ratio

KA: TMVC Election Engine