What’s My Objection?
KNOWETM
Memberships
Service Path
Skincare
100

I Don't Know If I Can Afford

What is the Money Objection?

(50 add'l points = Give example how to overcome)

100

Everything is Adjustable

What is the Studio Tour?

100

$99 for 1hour; $149 for 90min; $189 for 2 hour

What is Our Membership Rate?

100

Stand; Smile; Greet by Name; Introduce Yourself

What is a Warm Welcome?

100

I am known for my professional strength, corrective treatment Triple acid blend, that brightens and tonesOne of my key ingredients is Salicylic Acid



What is Brightening Peel Pads


200

I Need to Check With My Husband

What is the Spouse Objection?

(50 add'l points = Give example how to overcome)

200

5min Before for Consultation; 5min After for Recommendation

What is the Breakdown of Time?

200

40%

What is Our Conversion Goal?

200

Our Goal is to Pair Your with a Therapist that will Best Meet Your Needs

What is the Client Matching system?

200

    I grew up in Colorado My humectants and antioxidants help decrease help the appearance of fine lines and wrinkles



What is the Pumpkin Mask


300

I Don't Think I Can Make It Every Month

What is the Time Objection?

(50 add'l points = Give example how to overcome)

300

If We Don't Meet or Exceed Your Expectations, the Next Massage is On Us

What is the Elements Promise?

300

650

What is Our Current Membership Goal?

300

Ask Client How They Feel After Session; Help Them Book Their Next Appointment; Convert them to a Member

What is ABC?

300

I am new to the Sanitas Family. One of my key ingredients is a firming age defy blend I am an all-in-one product that hydrates, plumps, firms, & protects the delicate skin for smoother and fuller appearance



What is the Peptide + Collagen Lip Serum

400

You're Already Coming Back

Why should I join?

400

A Better Membershp; Proprietary Client Matching System; The Elements Promise

What is The Elements Difference?

400

Consistent Monthly Revenue to Support Staffing/Payroll

Why are Memberships Important?

400

Get to Know; Understand Need, Determine Objection, Walk the Studio, Explain the Elements Difference, Breakdown of Time, Introduce Massage Therapist

What is KNOWETM?

400

I provide raw, sustainable honey & B vitamins to help hydrate & restore natural skin  clarity



What is the Milk & Honey Cleanser

500

Let's Continue With Your Recovery

Why do I need to return?

500

Get to Know; Understand the Need; Determine Objections

What is the Goal of KNOWETM?

500

Massages for Less; Month to Month; Share with Associate; Available Anywhere; 

What are our Membership Benefits?

500

I Need to See You Back in 3-4 weeks for a 90min Session; Here is a Stretch I Want You to do Until I See You Again

What is the Professional Recommendation?

500

I can be added for 75 minutes

What is the Hydrating Foot Scrub