ASIP
This is the age at which we allow alcohol consumption on property
What is 18 years old?
AFRC's meaning
What is Armed Forces Recreation Center?
Our top priority
What are guests?
The full name of Edelweiss
What is Edelweiss Lodge and Resort?
The amount of time a food can be held hot without temperature control
What is 3-4 hours?
This is the amount of liquor in our standard single shot
What is 1.5 oz?
The mission of AFRCs
What is "Serving Those Who Serve"?
An example of an appropriate greeting at Summit Cafe
What is [varies: Hi, good morning! / Hi, welcome in. / Good Afternoon!]?
Edelweiss's Grand Opening Month/Year
What is October of 2004?
The amount of time a food item can remain held cool without temperature control.
What is 4-6 hours?
Who should ALWAYS be notified prior to cutting a guest off from alcohol?
Who are Managers and Security?
AFRCs are a part of this larger program (full name)
What is Family and Morale, Welfare, and Recreation?
An example of questions to ask when interacting with guests
What is [How are you today? Do you have any fun plans today? Are you enjoying your stay?...etc.]?
This movie was filmed in part at Edelweiss
This should be done before, after, and while touching food, as well as between glove changes
What is washing your hands?
This is the BAC threshold for a DUI in Germany
What is 0.05% BAC?
The names of the other AFRCs (all three)
What are: Dragon Hill Lodge, Hale Koa Hotel, and Shades of Green?
This is what we use to describe how our staff are looked at when on the floor
What is "on stage"?
These (four) hotels closed when Edelweiss was built
What are: General Patton, General Von Steuben, Chiemsee, Berchtesgaden?
These are the standards of appearance for F&B Staff
What are: hair neatly tied back, no nail polish, no jewelry, clean uniform?
This is an example of a sign a guest may be intoxicated
What is [slurred speech, mood swings, decreased motor skills...]?
The AFRC program was founded in this year
What is 1945?
LEARN's meaning
What is Listen, Empathize, Apologize, React, Notify?
SCRIPT's meaning
What is Stewardship, Compassion, Respect, Integrity, Pride , Teamwork
This is the temperature range referred to as the "Danger Zone"
What is 41F - 140F?