MOVATI History
This is the year MOVATI was created
1997
This is our third Core 4
We are admired for our fitness innovation and experience
This step should be the priority when maximizing your sales funnel
Start %
What is the top left quadrant of Radical Candor?
Ruinous Empathy
This is the % of time an MES should spend on their core responsibilities
80%
This was the original MOVATI name
Total Fitness
This is the term for meeting a member's expectations
Whelmed
This ratio is Tours/Leads
Tour Ratio
The name of the new recruitment platform we are using
Paradox
This is the company target for % of FT MEA staff
50%
The MOVATI rebrand occurred on this year
2015
This is the second step in our 3 steps of service excellence
This lead type is how the field teams can impact lead volume
Referrals
Which two parties should you include in your request to go above pay-grade at offer
GM/P&C
In an optimally staffed club, this is the Sales/AR target
55-70
The year the first proto club opened
2006
How many people applied to MOVATI in 2023 vs actually got hired?
30,000/985
After discovery, this is the next step in our TI guide
Paint the Picture or Verbal Tour
What is the official title of our web sales team member
Membership Consultant (MC)
Second step of the "S" Curve
Engagement
The year the first proto 2.0 was built
2015
What were the 3 moments that occur in your life that were discussed during service excellence?
Transitions, Milestones, Pitfalls
How is average incremental bi-weekly dues calculated?
The difference in bi-weekly dues from our canceled members to our new members
Julie, David, Ben, Dryden, Alex and Josh, Jessica, Jagger, Nathan and Tyler
What are the 4 objectives of ME Revival?
EM support, creating growth opportunities, increase in ME/Connectivity, attract career-minded team members