Subject Line
Do you need a subject on your emails? Yes or no?
Yes
True or False: I should use the person's name in my greeting.
True
Phishing messages often create this feeling to trick you into acting quickly without thinking.
Urgency
Change this informal greeting into a formal one:
Informal: "Hey Lisa!"
Formal: Hello Lisa,
(Multiple answers accepted)
Where do you find an email that you started and need to finish?
Drafts
Is a subject typically long or short?
Short
What punctuation is used at the end of your greeting, after the person's name?
What is phishing over a text message called?
Smishing
Change this informal statement into a more formal one:
Informal: Thanks a ton!
Formal: Thank you for your help.
(Multiple answers accepted)
Give 1 example of setting a delay time greater than 5 seconds for an email to send.
forgotten attachments
Grammar changes
(Multiple answers accepted)
I am emailing about needing a day off. What should my subject line be?
Requesting Time Off (or something similar)
What should you use as a greeting if you don't know the name of the person you are emailing?
To whom it may concern, or Mr./Ms.
Give an example of an untrustworthy greeting.
Dear customer,
Which is more straight to the point: informal or formal communication?
Informal
If you have a signature set in your email. Where do you type the email in relation to the signature?
Above
What is wrong with this subject line if I am emailing to ask about an error on my paycheck?
Subject: Natasha Jones Question
-Should not have my name in my subject, unless they ask for it to be written that way
-Subject should give the receiver a clue about what the email will be about
What is wrong with this professional greeting:
Dear james,
James should be capitalized
Explain where the term "PHISHING" originated?
Send to many people, hoping to catch one just like fishing.
When/where would you use formal communication?
-When talking to someone you don't know; when talking to your superiors (boss, manager, etc).
-Multiple answers accepted
It's possible to change your font settings for outgoing messages.
True
What is wrong with this subject line if emailing about needing to leave work early next week?
Subject: leaving early 12/17
-Subjects should be capitalized
What is wrong with this professional greeting (2 things):
Yo, Mr. Johnson
-Yo is not a professional greeting
-The comma should be after Johnson
Give an example of what might trigger a red-flag feeling in an email.
Several answers may be accepted
How could you make this informal email formal? (provide at least 3 corrections)
Hey Julie!
What's goin' on? Meet me in the conference room at 11:00 am.
Thanks!
Sammy
-Hey
-!
-Contraction (what's), (goin')
-Need context (why do they need to meet you?)
-Might want to sign with your last name
Where do you go to send an automatic email when you are going to be out of the office for a few days?
Vacation Responder in settings