Subject Lines
Greetings & Closings
Professional Tone
Common Mistakes
Workplace Scenarios
100

This part of the email tells the reader what the message is about.

What is the subject line?

100

“Good Morning” and “Hello” are examples of professional ________.  

What are greetings?

100

Work emails should be polite, clear, and ________.

What is respectful?

100

Forgetting to attach a file mentioned in the email is a common ________.

What is mistake?

100

You should email your supervisor if you will be ________.

What is late or absent?

200

A good subject line should be short, clear, and ________.

What is specific?

200

This greeting is most appropriate for a supervisor you don’t know well.

What is “Dear Mr./Ms. [Last Name]”?

200

ALL CAPS in an email can make it seem like you are ________.

What is yelling or angry?

200

Sending an email without checking spelling and grammar is ________.

What is careless or unprofessional?

200

If you don’t understand an email, you should ________

What is ask for clarification?

300

“Hey” or “Question” are examples of ______ subject lines.

What are unclear or unprofessional subject lines?

300

Ending an email with “Thanks” or “Sincerely” is called a ________.

What is a closing?

300

Emojis in a work email should be used ________.

What is sparingly or avoided?

300

This should be checked before clicking “Send” to make sure it’s correct.

 What is the recipient’s email address?

300

When requesting time off, your email should be ________ and respectful.

What is clear?

400

This subject line would be best for calling out sick: “_______”

What is “Sick Leave – [Your Name]” or “Out Sick Today”?

400

Using “Hey you” in a work email is considered ________.

What is unprofessional?

400

Slang words like “lol” or “bruh” are ______ for work emails.

What is inappropriate?

400

Writing when you are upset can lead to ______ emails.

What are unprofessional or inappropriate emails?

400

Complaints or conflicts should be written in a ______ tone.

What is professional or calm?

500

Leaving the subject line blank is considered ________.

What is unprofessional?

500

A proper email closing should include your ________.

What is your name (or signature)?

500

Reading your email before sending helps catch mistakes and improve ________.

What is professionalism or clarity?

500

Replying too late to a work email can show a lack of ________.

What is responsibility or professionalism?

500

Work emails should focus on ______, not personal conversations.

What is job-related information?