🧱 EMAIL STRUCTURE
💬 ADVICE LANGUAGE
❤️ MAKE IT BETTER
100

Which greeting is correct?

A. Dear Mr. Andy
B. Dear Andy
C. Dear Mr. Peter
D. To Andy

B

100

Perhaps you ______ talk to your parents when everyone is calm.

could

100

What is missing?

“You should finish your homework before calling your friends.”


A reason / explanation / result

Upgrade:

“You should finish your homework before calling your friends because this can show your parents that you take your studies seriously.”


200

Put these in the correct order:

Closing → Advice body → Greeting → Empathetic opening

Greeting → Empathetic opening → Advice body → Closing

200

Correct the mistake:

“How about to set a fixed time for phone calls?”


How about setting a fixed time for phone calls?

200

 Upgrade this advice by adding empathy:

“You could talk calmly to your parents.”

I understand why you feel frustrated. You could talk calmly to your parents.

300

What is the job of the opening paragraph?

A. Give three suggestions immediately
B. Show understanding and make the purpose clear
C. Say goodbye
D. Repeat Andy’s whole email

B

300

Give the same advice in a softer, more considerate way:

“You must talk to your parents.”
(3 chances)

Perhaps you could talk to your parents.

It might be a good idea to talk to your parents.
Why not try to talk to your parents?

If I were you, I would talk to my parents first.

....

300

Turn these notes into good advice:

Action: agree on fixed phone-call times
Reason: calls won't interrupt studying
(3 chances)


Perhaps you could agree on fixed times for phone calls so that they do not interfere with your study schedule.