Crisis Response
This EMCR unit responds to quality-of-life issues, community nuisances, and public safety concerns using data-driven deployment.
What is the City Action Strike Team (CAST)?
This is the number of Council districts in the City of Dallas.
What is 14?
This Dallas landmark is the most-visited attraction in the city and offers panoramic views from its GeO-Deck.
What is Reunion Tower?
This federal department houses the Federal Emergency Management Agency (FEMA)
What is the Department of Homeland Security (DHS)?
This is the unofficial Olympic sport of the modern workplace.
What is pretending you didn’t see that email?
This procedure ensures these teams provide social services offers, document outcomes, and coordinate DPD & DFR
What is the RIGHT Care SOP?
The chief executive of the municipal organization who oversees all departments.
Who is the City Manager?
This Dallas neighborhood is known for its live music, historic buildings, street art, and late-night energy.
What is Deep Ellum?
The location where city departments and other partners work together to support the response to a disaster.
What is the Emergency Operations Center (EOC)?
The real meaning of the phrase “per my last email”
What is “please read”?
This team conducts assessments formerly known as “street outreach,” now reframed with a more accurate mission.
What is the Dallas Street Response?
The department responsible for maintenance of streets, sidewalks, signals, and traffic operations.
What is Transportation & Public Works (TPW)?
This world-famous sculpture, a herd of bronze longhorns, and is located in Pioneer Plaza downtown.
What is the Cattle Drive?
This Dallas emergency management planning document outlines how the city responds to hazards ranging from tornadoes to hazardous materials incidents.
What is the Emergency Operations Plan (EOP)?
This meeting’s main goal is to schedule another meeting
What is a kickoff meeting?
These three locations or sources can trigger immediate Crisis Response activation for the City Action Strike Team.
What are repeat 9-1-1/3-1-1 requests, Councilmember inquiries, and City-owned property
This city department partners with EMCR during encampment response to ensure sanitation and cleanup of private property.
What is Code Compliance?
This Dallas institution opened in 1912 and is one of the largest cultural sites in the United States.
What is the Dallas Museum of Art?
The City of Dallas uses this nationally standardized framework to ensure multiple departments and agencies can work together during emergencies.
What is the National Incident Management System (NIMS)?
This happens the second you hit “Send”
What is noticing a typo?
This specialized desk provides real-time behavioral health triage and diverts callers to appropriate Crisis Response resources.
What is the Behavioral Health 9-1-1 Desk?
The guiding document that allocates funding, defines service levels, and sets priorities for every department each fiscal year.
What is the City Manager’s Operating Budget?
This Dallas staple claims to be the “birthplace of the frozen margarita machine,”.
What is Mariano’s Mexican Restaurant?
In 2017, the City of Dallas opened a hurricane evacuation shelter for survivors of this massive storm.
What is Hurricane Harvey?
This day in December will look like a workday, but behave like a holiday.
What is December 26th?