Call Type Selection
Response Determinate
Misc
Definitions
SOGs
100

Caller reports her mom fell down the stairs after having a seizure at the top of the stairs. Which call type should be used?

12 - Seizures

100

What is the response determinate of someone who is overdosing and not alert?

23-D-01

100

True or False - caller reporting a patient is having a seizure and they are not breathing. This call should be processed as a cardiac arrest.

False - seizures are always processed as seizures regardless of reported breathing status. 

100

What is a Focal Seizure?

Localized twitching of a part of the body, such as the hand, arm, leg, or face in a conscious patient. 

100

What card should be utilized at facilities like Corsica Hills (205 Armstrong St) 

37 - Interfacility 

200

Caller reports her sister is having severe stomach pain and has been throwing up. Which call type should be used?

1- Abdominal Pain

200

What is the response determinate of someone who is having a stroke reported with sudden speech problems?

28-C-03

200

What are the 4 priority symptoms?

- Chest Pain

- Breathing Problems

- Bleeding / Hemorrhage

- Unconscious  


200

What is considered an extreme fall?

The patient has fallen from a distance of 30ft/10m or higher. 
200

When utilizing the 37 card, should you select "Evaluation" or "Transfer"?

Evaluation, always. 

300
1st party caller reports they are having a migraine and wants to go to the hospital. Which call type should be used?

18 - Headache 

300

What is the response determinate of a patient with possible meningitis?

26-A-12

300

Falls with no injuries are processed under what card?

EFD - 52 - Lift Assist

300

What is trauma defined as?

A physical injury or wound caused by an external force through accident or violence. 

300

MVC's with reported injuries should be processed under what card?

EFD - 77 Motor Vehicle Collision

400

Caller advises his Dad was not feeling well earlier today and was sick having diarrhea and was also vomiting and he is now unconscious. Which call type should be used? 

31- Unconscious 

400

Caller reports a patient who is having trouble catching their breath and is clammy? What is the response determinate?

6-D-04

400

Constipation falls under which call type?

Sick Person - 26

400
What is "Serious Hemorrhage"? 

Uncontrolled bleeding (spurting or pouring) from any area, or any time a caller reports "serious bleeding". 

400

What greeting is used when answering a non emergency call?

Queen Anne's County Communications, dispatcher ______ this line is recorded. 

500
1st party caller advises they feel like they are about to faint. Which call type should be used?

31- Unconscious / Fainting (Near)

500
1st party caller advises their back hurts and has been hurting for 3 weeks after they bent over to pick up some money they found on the street. What is the response determinate?

5-A-01

500

Blood Pressure Abnormality falls under which call type?

26 - Sick Person
500

What are considered peripheral wounds?

- Finger

- Foot

- Forearm 

- Hand

- Lower Leg

- Toe 

- Wrist

500

What question should be asked on cards 23, 31, and 32 (when appropriate)?

Do you see any pills, powder, or needles?

600

Caller reports her sister was riding a horse and fell off of her horse and fell onto a tree branch that is now stabbing into her stomach. Which call type should be used?

27 - Penetrating Wounds

600

Caller reports an extreme fall off of a 3rd floor balcony. What is the response determinate?

17-D-01

600

Where do you find instructions for Childbirth/Delivery?

F Card

600

What does impaled mean?

A penetrating injury where any part of the body is stuck to a fixed, immovable object. The patient cannot be safely freed without special extrication/rescue help. 

600

True or False - you take a call that is taking place in Caroline county. You transfer the caller. Your job is now complete.

False - you need to enter a transfer card with the appropriate information and then cancel out the CFS. 

700

Caller reports a patient that collapsed on the sidewalk across the street and is crying out for an ambulance. The caller is not getting any closer to the patient. Which call type should be used?

32 - Unknown Problem

700

Caller reports her daughter was playing and her eyeball is now cut open, but she is alert. What is the response determinate?

16-B-01 

700

Where would you find instructions for a neonate that is unconcious from choking?

N Card

700

What is entrapment?

A situation involving prevention of escape in which there is an increased threat of injury, illness, or death to a victim. 

700

Do 911 hang ups from cell phones always require a police response?

No - only when deemed necessary (caller statements or things heard in background of the call) 

800
1st party caller advised she feels like she is having a heart attack. How do you proceed?

Ask why she thinks she is having a heart attack. If chest pain/discomfort - use 10 card. If just heart beating fast or heart related use 19 card. 

800

Caller reporting his brother is having a focal seizure. What is the response determinate?

12-C-01

800

Where do you find instructions for a call involving contamination with a chemical suicide?

X Card - 7b

800

What is considered the 2nd trimester of pregnancy?

4-5 months / 13 to 23 weeks

800

When should the TTY be used?

On ALL silent 911 calls.