Types of Emergencies
Roles, Responsibilities, and Communication
Evacuation Procedures
Shelter-in-Place Procedures
Medical, Psychiatric, and Behavioral Emergencies
100

These are the three primary types of emergencies recognized by Communities for Recovery.

What are medical/psychiatric emergencies, evacuation emergencies, and shelter‑in‑place emergencies?

100

This person is the designated “Person in Charge” (PIC) during an emergency.

Who is the Operations Manager?

100

When hearing an alarm, staff should immediately do this before heading to the nearest exit.

What is stop what they are doing and remain calm?

100

The Shelter‑in‑Place procedure can be initiated by ASH, the Executive Director, Program Director, or this position.

Who is the Operations Manager?

100

The first action staff takes if someone reports they need EMS.

What is provide a phone and assist them in calling 911?

200

A person with a weapon inside the building would trigger this type of emergency response.

What is an evacuation emergency?

200

If the Operations Manager is not present, the PIC role is passed to this position next.

Who is the Program Assistant (or front desk staff if next in line)?

200

 Staff should use this model during a fire emergency (stands for Rescue, Alarm, Calm/Contain, Extinguish/Evacuate).

What is the RACE model?

200

When sheltering in place, staff must first do this to notify everyone.

What is inform all occupants of the shelter‑in‑place emergency?

200

For non‑immediate psychiatric crises, staff call this hotline.

What is Integral Care Crisis Hotline (512‑472‑HELP)?

300

A tornado or severe hailstorm would require the team to take this action.

What is shelter‑in‑place?

300

In a medical emergency, one staff member calls EMS and another staff member must contact this ASH department.

What is ASH Security?

300

These items should be taken only if they’re within reach during an evacuation.

What are personal belongings (purse, coat, keys)?

300

The designated Shelter‑in‑Place room at CforR is located in this area.

What is the storage room in the women’s restroom (west side)?

300

If a person reports suicidal intent and then leaves the building unresolved, staff must immediately do this.

What is call 911?

400

A situation in which an individual is unconscious or severely injured is categorized as this type of emergency.

What is a medical emergency?

400

Staff must do this before assisting in any emergency: it involves knowing routes, exits, and equipment locations.

What is pre‑emergency planning?

400

This must not be done during an evacuation due to possible gas leaks or hazards.

What is smoking?

400

For a toxic gas emergency, staff must seal doors and vents using these two supplies.

What are duct tape and plastic sheeting?

400

Ongoing aggressive behaviors like abusive language or ignoring directives may require staff to contact this ASH unit.

What is ASH Security?

500

A release of toxic gas or biochemical hazard in the building requires this specific response.

What is evacuation?

500

During a crisis, staff must ensure this group also evacuates safely and is assisted by their host.

Who are visitors?

500

Staff may not reenter the building until this is given by safety officials such as ASH building managers or emergency responders.

What is the “all clear”?

500

During an armed‑and‑dangerous situation, staff must do this to the room and remain silent.

What is barricade the door and stay quiet/in the dark?

500

After assisting someone in a psychiatric crisis, staff must complete these two forms of documentation.

What are an incident report and documentation in the peer file (if enrolled)?