Who do you call first when faced with a potential media crisis?
100
For Buildings, 100, 200, 300,400,500 - Red Box behind admin lobby door)
For Building 600 - Grey Box, Fireplace room (600), Left of door, by window
Where are the fire system prompter boxes located?
100
ThyussenKrupp
What is the name of the elevator company?
100
1) Check to be sure there is no fire or smoke.
2) Verify in guest rooms if alarm is going off in there.
3) Check for old batteries
4) Blow out to clean as needed
What do if you hear a smoke alarm going off?
100
Aircraft Crash on or near House, Chemical Accidents, earthquake, flood and pandemics
What are examples of disaster emergencies? Policies on how to handle are found in the Emergency Guide & Crisis Handbook. Located GSA office.......for your reading pleasure.
200
916-717-3959
What is Vicky's Cell phone number?
200
Parking lot, grassy area, center divide
Where is the meeting place for evacuations (fire and other emergency evacuations)?
200
Entrapment
What is the technical term of someone trapped in the elevator?
200
1) Advise the guests and staff to remain where they are when lights went out
2) Use emergency lighting
3) Check to see if outage is isolated to one building
4) Call SMUD to report power failure
What to do during a power outage?
200
1) Domestic disturbances
2) Violence in the house
3) Smoking on the grounds
4) Children under 16 unsupervised
5) Alcohol on the premises
What are possible scenarios of disruptive and/or challenging families?
300
734-2555
What is number for UC Davis Police - NON EMERGENCY?
Bonus: What do you call for EMERGENCY Police/Fire/Medical Situation?
300
DAILY DOUBLE DEMO!!!!!
WEEE-EEEEEW WEEE-EEEEEW FIRE DRILL!!! Grab the fire assignment sheet and re-enact a fire drill
300
916-734-2670
What is the phone number inside the elevator that connects to emergency service?
300
Located at the side or back of each building in 100-200-300-400-500. In Building 600 located in two places, garage by double doors downstairs and electrical room upstairs across from Laundry Room
Where are the electrical breaker boxes located?
VISUAL DAILY DOUBLE.....PICS!!!
300
Emergency water storage, emergency food and emergency kits
What are some protocols for shelter in place scenarios?
400
1st-Vicky Flaig, Director of Operations - 916-717-3959, if not available; then call
Catherine Ithurburn, Chief Executive Officer - 916-813-2698, if not available; then call
Stacey Hodge, Sr. Director of Community Relations
Who do you contact in the event of an emergency? The emergency call chain
400
1) Designate someone to call 911
2) Designate someone to grab guest registry & 1st Aid kits
3) Designate people to clear 100, 200, 300, 400, 500 & 600 (check every bedroom, closet bathroom; common area & kitchens)
4) Report to grass area in parking lot; take attendance
What are the fire assignments during a fire evacuation?
Bonus: Where can you find the sheet?
Discuss: What to do after hours?
400
1) the elevator will drop floors
2) just throw the power box in the elevator room (don't worry about possible fire - we know what to do)
3) pry open the doors
What are common myths about being stuck in the elevator and/or things not to do?
400
Located both North and South Parking Lot. Isolation valves throughout the property, behind buildings.
Where are the water valve shut offs?
VISUAL....See pics
400
1. Try to keep fellow staff and guests calm.
2. Once crisis is over, write all the details of the crime as you remember them.
3. List name of individuals at scene of the crime.
What to do in case a criminal act happens at the House?
500
Bulletin Board, GSA Office
Where can you find a list of Emergency Contacts? (Staff phone numbers, maintenance and board members)
500
Hallways, kitchens, Next to room 603, 605, elevator room, next to room 620; between 609 and 610 and outside wall of large conference room.
Where are fire extinguishers located?
500
Emergency number - 800-664-5438; Non emergency number - 916-376-8700; Maintenance - Craig Fuller - 916-825-4824
Located in Emergency Guide & Crisis Management Binder & Emergency Contact Sheet (Guest Services Office)
What are important numbers for elevator emergencies and where you can find them?
500
Located at the north end of 200 behind the fence and the west side of building 600 in the grassy area
Where are the gas valve shut offs?
VISUAL..pics
500
1) Call 911 - report medical emergency symptoms.
2) Have someone stay with guest.
3) If possible, locate another guest (family member)
4) Designate someone to wait out front for EMS