True or False
What do you do?
Alarm
Other Considerations
100

We are a shelter in place community for fire drills. 

What is true?

100

If you don't see or smell smoke but an alarm went off.

Stay where you are and reassure residents to do the same until you have more information.

100

The time that concierge covers the desk and doors.

What is 7:30am- 7:30pm?

100

True or False.  The covers on the alarm pulls in Wellspring make a sound but do not notify the fire department.

What is True?  The covers make a noise as a deterrent for residents but do not contact anyone.  The cover can be pushed back down to stop the sound.  

200

We should use the elevators if they appear to be working during a drill.

What is False? Do not use elevators during a fire drill or an actual fire event.  We can use the elevators for a full building evacuation.

200

Fire alarms have sounded and you are on the floor of resident apartments.  What do you do?

What is close all apartment doors and encourage residents to stay where they are until you see or smell smoke or get notice from any informational source.

200

Location of the details of where a fire may be located.

What is in the vestibule on the fire alarm annunciator panel? 

200

We should not ever expect residents of Wellspring to participate in our annual evacuation drills due to the disturbance to their normal environment and routines.

What is False?  Once a year the entire community participates in a full evacuation.   

300

When the alarm sounds, call concierge for updates on the status of the emergency.

What is False?  Stay put and await news to filter through to you directly.  We need the phone lines to be free for the alarm company and emergency personnel to reach us.  

300

Another associate comes and says that a resident has microwaved a muffin too long and smoke has filled the apartment.  

What is lay eyes on the resident to make sure that they are okay and remove them from the apartment? Ensure that there is no active fire to report and open a window once you confirm that.  Notify the supervisor on duty of the incident.   

300

After you have confirmed the threat in a resident apartment to not be a a real fire, what is next?

What is call concierge?  They need to know in order to tell the fire alarm company when they call.  The person in charge can silence the alarm but not clear the alarm panel until the fire department arrives.  

300

Steps to take when you cannot locate a resident during your rounds.

What is ask fellow associates if they have seen the resident, ask concierge if they signed out of the community, notify your supervisor and/ or manager on duty?

400

Everyone should seek to receive a walkie talkie for a fire drill.

What is False?  Walkie talkies will be disseminated for other potential emergency situations but stay alert for updates to come from directors at their posts and/ or other associates.  

400

If a resident has called 911 on their personal phone.  What next?

What is gather as much information as you can upon their arrival and notify a director or nurse on duty. 

400

If there is a beeping sound at the front door? 

What is look at red panel to see if it says a message and contact maintenance?

400

What is a safety risk during a fire drill in Wellspring Village?

What is all doors and exits are unlocked?

500

The resident apartment doors are fire rated doors.

What is True?  Every apartment door is fire rated for protection.  They should be closed during any fire drill.

500

What are you supposed to do if the front door alarm goes off after hours (7:30pm - 7:30am) after the concierge is gone for the day?

Immediately go to the front door and check to see who has pushed it open and make sure no residents have made their way outside the building. 

If no one is found outside associates should do a head count of residents in the building to make sure everyone is accounted for. 

500

If the alarm panel says "supervisory" what do you do?

What is notify the front desk for a maintenance request?

500

True or False.  It is the expectation to assist residents down the stairs for fire drills and/ or a fire event.

What is False?  Just make sure to get the resident behind a fire door and shelter in place until the emergency personnel can assist.