Emotions
The ability to put yourself in someone else's shoes is known as?
empathy
Name 2 positive qualities of self-awareness
Accepting, self-confidence, open-minded, Aware of abilities.
Which can be changed?
EQ - IQ does not really change
Name an impact of leading with emotional intelligence
Happier and more engaged employees
Higher productivity
A decrease in employee turnover
Overall improved outcomes for a company
This is the first part of emotional intelligence and involves familiarizing yourself with your emotions.
self-awareness
How many basic emotions are there?
6
Name 2 positive qualities of Self-management:
Trustworthy
Adaptability
Reliability
Which is being described by the following?
- visual processing
- working memory
- fluid and quantitative reasoning
IQ. EQ is described as:
- identifying emotions
- relating to others
- social communication
Does being emotionally intelligent make you more self-aware?
Yes
When a team botches a delivery, a leader with EQ resists the urge to go off and point fingers. She will step back, look at all the possible reasons why things didn't work out as planned, explain the consequences to her team, and explore solutions with them
Self-management /regulation
Name four basic emotions
1. Happy, 2. Sadness, 3. Fear, 4. Disgust, 5. Surprise, 6. Fearful
Name 2 positive qualities of social awareness:
Perceptive to others
Relates to people
Collaborate
Senses others feelings
Which is more important?
One is not more important than the other.
Reword this negative self- talk: "At times, I wish I had never been born."
Dependent on the judge
Name two ways to improve self-regulations
1. Create a schedule and stick to it to avoid procrastinating
2. Improve eating habits
3. Exercise regularly
Name the four steps to showing empathy
1. Change perspective
2. Avoid judgements
3. Recognize emotions
4. Communicate
Name 2 positive qualities of Relationship Management:
Approachable
Caring
Active Listener
Builds rapport with others
Daniel Goleman popularized this quotient
EQ
His model includes: self-awareness, self-management, social awareness, and relationship management
Eight hours of company time in gossip and other unproductive activities can be caused by this
Low level of EI components
Unaddressed conflict
What type of listening is this?
Listen intently with your mind and heart, without judgment.
Active Listening
Which lasts longer, emotions or memories? why?
Emotions
Many people can remember how the emotionally felt during a certain situation, even if the finer details are hazy.
What are the five main components of the emotional intelligence mixed model?
Self-awareness
Self-regulation
Social skills
Motivation
Empathy
The amygdala (in the brain) is not used by this quotient
IQ
EQ uses both the amygdala, which is the trigger point of emotion, and the prefrontal cortex, which helps in reasoning, inhibition and decision making
Name the 3 tests that companies use as a proxy for EI measurement
Myers-Briggs, CliftonStrengths and The Color Code
Name three things you should avoid doing when working to improve your emotional intelligence
Over criticism, selfishness, negativity, complaining, comparison with others, etc.
Any and all relevant answers are accepted.