A) Four Dimensions of EI
This is the ability to recognize and understand your moods, emotions, and drives, as well as their effect on others.
1- What is Self-Awareness?
When you take responsibility for your actions and their outcomes, you are demonstrating this behavior.
15 - What is Accountability?
When you publicly recognize a colleague’s hard work and accomplishments, you are practicing this behavior.
6 - What is Acknowledging Contributions?
If a colleague is quiet, has tears in their eyes, and seems withdrawn, they might be experiencing this emotion.
21 - What is Sadness?
If someone’s eyes widen, their mouth opens, and they gasp, they are likely experiencing this emotion.
24 - What is Surprise?
It involves the skill of treating people according to their emotional reactions.
3- What is Social Awareness?
If you address disagreements calmly and work towards mutually beneficial solutions, you are engaging in this.
12 - What is Conflict Resolution?
When you actively work with others towards common goals and share responsibilities, you are practicing this.
13 - What is Collaboration?
If someone exhales deeply, smiles with relief, and visibly relaxes, they are probably experiencing this emotion.
33 - What is Relief?
If a teammate's eyes widen, they take a step back, and they seem tense, they might be feeling this emotion.
23 - What is Fear?
It is an ability to find common ground and build rapport.
4 - What is Relationship Management?
If you show understanding and share in the feelings of others, you are displaying this quality.
10 - What is Empathy?
If you offer help and encouragement to your colleagues, you are showing this.
16 - What is Supportiveness?
If a team member is relaxed, makes eye contact, and shares personal information, they are likely feeling this emotion.
26 - What is Trust?
If a person stands tall, smiles confidently, and talks about their achievements, they are likely feeling this emotion
32 - What is Pride?
It involves thinking before acting.
2- What is Self-Management?
If you encourage an environment where everyone feels comfortable expressing their ideas and concerns, you are fostering this.
7 - What is Open Communication?
When you respect others’ personal space and time, and understand the limits of professional relationships, you are maintaining these.
19 - What are Boundaries?
If you notice someone looking at another's achievements with a longing expression, they might be feeling this emotion.
29 - What is Envy?
If someone blushes, avoids eye contact, and seems to want to hide, they could be feeling this emotion.
31 - What is Shame?
This is proficiency in managing relationships and building networks.
4 - What is Relationship Management?
If you make an effort to include diverse perspectives and ensure everyone feels valued, you are promoting this.
8 - What is Inclusivity?
If you make eye contact, nod, and give your full attention while someone is speaking, you are demonstrating this behavior.
5 - What is Active Listening?
If someone is talking excitedly about future plans and seems eager, they are probably experiencing this emotion.
27 - What is Anticipation?
If a colleague avoids eye contact, looks down, and seems preoccupied, they might be experiencing this emotion
30 - What is Guilt?