Self-management Skills
Name one of the three Self-management components from Goleman's text.
Self-awareness, Self-regulation, Motivation
Name one of the two components in managing relationships with Others.
Empathy or Social Skill
What is the system called where our emotional centers are?
The Open-Loop System
True or False? Leaders want to create dissonance in the work place.
False
What are some of the hallmarks for Self-regulation?
Trustworthiness and integrity
Comfort with ambiguity
Openness to change
What are some of the hallmarks for Social Skill?
Effectiveness in leading change
Persuasiveness
Expertise in building and leading teams
Why is IQ NOT enough when it comes to a leader?
Businesses are looking for more people with developed EQ to strive in the workplace. Technical skills and IQ are not the only hiring factor anymore.
What is an example of Self-Regulation in the workplace?
Trustworthiness and integrity
Comfort with ambiguity
Openness to change
What is the definition of Self-awareness?
“The ability to recognize and understand your moods, emotions, and drives, as well as their effect on others”
What is the definition Goleman gives for Empathy?
“The ability to understand the emotional makeup of other people”
“Skill in treating people according to their emotional reactions”
What is the definition of EQ?
"The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically"
What is an example of contagion and leadership?
A leader’s emotions are contagious
All eyes and ears are on the leader