Self-Awareness and Self-Control
What is self-awareness?
The ability to understand yourself (behavior, actions, moods, appearance).
Come up with a response to show empathy....
A co-worker is seen crying in the break room.
Are you okay, is there something I can do to help?
What are social skills?
Social skills encompass interpersonal skills and the ability to socialize appropriately with other people.
In what ways can you show respect in the workplace?
Showing appreciation to others, showing gratitude and courtesy, listening to what others have to say rather than listening to respond, not taking credit for other's work.
What is self-control?
The ability to control one's actions, behavior, mood, thoughts.
Come up with a response to show empathy...
Your co-worker storms out of a meeting with her supervisor in an uproar.
Its okay, take a break to get some air to calm down a bit.
What is self-motivation?
The INNER drive to do something.
A coworker selflessly assists you in completing a huge project...how do you respond when you receive accolades for the finished project?
Show gratitude and acknowledge your co-worker that helped you.
What are the steps in impulse control?
Stop- Think (good idea or bad idea)- Freeze
What is empathy?
The ability to share and feel what others are feeling even though you may have not gone through the same experience.
Why are social skills important for people to have?
Because it shows us the appropriate way to interact with other people.
You receive constructive criticism that is beneficial to your success but it bruises your ego...how do you respond?
I really appreciate your feedback. Thank you.
Why is being self-aware of your behavior important?
It is important because your behavior can have a positive or negative impact on others.
What is the difference between empathy and sympathy?
Sympathy is feeling compassion, sorrow, or pity for the hardships that another person encounters. Empathy is putting yourself in the shoes of another.
What is the difference between self-motivation and external motivation?
Internal comes from within (you have the inner drive to do well.)
External is motivation coming from anyone besides yourself.
Your co-worker acts negatively towards you and is treating you differently...how do you respond?
Ask your co-worker if there is something bothering him or her and if they would like to talk about it?
What are the 3 steps in changing behavior?
Self-awareness, self-monitoring, and self-control
Come up with a response to show empathy...
Your co-worker just found out they did not get the position they applied for...
I know you wanted this position, but do not let this discourage you from reapplying.
Name at least 3 different types of social skills.
Empathy
Cooperation
Verbal and Written Communication
Listening
Non-Verbal Communication
A co-worker asks you if you are upset because of your tone and body language but they misread your actions...how do you respond?
Respond in a courteous and polite manner.