Self Awareness
A movie (and real life)character that loses his eyesight at a young age
What is Ray Charles
The center of the brain where emotions are processed
What is the Limbic System?
Your ability to observe, recognize, and understand emotions, moods, and tendencies of other people. OR: Can I accurately identify your emotions and tendencies as I interact with you or a group?
What is Social Awareness
The ability to use self-awareness, self-management, and social awareness to form, sustain, and deepen relationships at work and in life. OR: Can I manage the interactions I have with others constructively and to a positive outcome?
What is the definition of relationship management
The actor that loses his cool on the baseball field
Who is Tom Hanks
An event that typically hijacks you and stirs a strong emotional reaction in you
What is a trigger event
The name of the actor who gets judged by his disheveled appearance while on a job interview.
Who is Will Smith
The name of the actress who demands her fashion industry/magazine assistant wait on her hand and foot.
Who is Meryl Streep
A poor relationship with their boss
What is the Primary reason people choose to leave their jobs
Negative self talk that "everyone else is responsible for anything that happens".
What is blaming
Experience, values, achievements, finances
What is "What items are Below the Surface" or What things you cannot instantly tell about someone?
My Needs, Their Needs, the Needs of the Relationship
What is The three components in relationship management that, if not met, usually end up in conflict or The Anatomy of Relationships-3 important needs
A movie in which Chris Farley is a failing brake pad salesperson.
What is Tommy Boy?
Your ability to keep a pulse on your emotions so that you actively choose and manage what you say and do. A proactive approach to dealing with your emotions, instead of only reacting to them. OR: Can I manage my emotions and behavior to a positive outcome?
What is definition of Self-Management
Listen to what is being said, listen to how it is being said, watch behavior and body language, ask questions.
What is the Four Social Awareness Strategies to help us see the whole picture?
"People will forget what you said and what you did, but they will never forget how you made them feel".
What is a final thought quote from Maya Angelou
Neuromuscular, cardiovascular, hormonal and respiratory
What is How do emotions manifest in us physiologically?
Thoughts that can either intensify your reaction or help calm your reaction.
What is Self-Talk?
Age, Gender and Race
What are things that can be seen above the surface?
The most advanced skill in Emotional Intelligence.
What is Relationship Management?