Show:
Primary or Blended?
Principles of Emotions
Obstacles
Skills for Responding to Emotions
Skills for Communicating Emotions
100
Sadness--primary or blended?
What is primary?
100
This theory of emotional arousal puts physiological response in the middle of a three-step process.
What is James-Lange theory?
100
This can stop men from expressing their emotions.
What is the cowboy effect?
100
Excessive fidgeting or avoiding eye contact is an example of these.
What are non-verbal cues?
100
This is when you take responsibility for your own feelings.
What is owning your feelings?
200
This primary emotion is related to distraction.
What is surprise?
200
Emotional expression is governed by these rules.
What are display rules?
200
This obstacle can often affect your personal life in that you think you might be rejected.
What is fear?
200
This encourages the person to talk more.
What is active listening?
200
These are often at play when you say, "I want to stay and talk, but I also have to finish my paper."
What are mixed feeling?
300
This blended emotion is an intense form of which primary emotion?
What is vigilance?
300
This kind of emotionality is usually seen when someone is trying to manipulate a situation.
What is strategic emotionality?
300
This is perhaps the biggest obstacle to effective emotional communication.
What are nadequate person skills?
300
This is when you see the situation from the speaker's point of view.
What is empathy?
300
These kinds of messages don't attack the other person or encourage defensiveness.
What are I-Messages?
400
Boredom is a lesser form of this primary emotion.
What is disgust?
400
This is a kind of emotionality that women are especially prone to experiencing.
What is emotional contagion?
400
This obstacle can prevent women from expressing soft emotions at work.
What are social and cultural norms?
400
This is something to consider when you want to say something that may be insensitive to the speaker.
What is the irreversibility of communication?
400
These need to be respected in emotional communication.
What are emotional boundaries?
500
This blended emotion exists halfway between serenity and accecptence.
What is love?
500
These kinds of emotions can get in the way of achieving your goals.
What are maladaptive emotions?
500
This obstacle is in effect and can cause you to decide to avoid difficult issues in your relationships.
What is fear?
500
This is when you encourage the speaker to share his or her feelings.
What is focusing on the speaker?
500
This is good thing to do when you are trying to describe your emotions to another person.
What is being specific?