Email Etiquette
IDENTIFY THE KEY TERM TO DESCRIBE THIS:
Dear Mr. Frank,
What is the salutation?
Finding and analyzing the solution to any issue that occurs in workplace
What is problem solving?
The four types of communication
What are verbal, non-verbal, written, and visual?
Teamwork (HARD or SOFT skill)
What is a SOFT skill?
IDENTIFY THE KEY TERM TO DESCRIBE THIS:
Yours truly,
What is the closing?
Doing the right thing even when no one is looking or paying attention (aka your boss or coworkers)
What is integrity?
Two ways to show people you're listening
What is eye contact and body language?
Coding (HARD or SOFT skill)
What is a HARD skill?
IDENTIFY THE KEY TERM TO DESCRIBE THIS:
Ms. Peggy Edwards Bentler Lane 2349 Littlemouse Road London 123453
What is the inside address?
Being able to take a situation and take action to do something about it
What is initiative?
starting a casual conversation
What is first reveal something about yourself?
Engineering (HARD or SOFT skill)
What is a HARD skill?
IDENTIFY THE KEY TERM TO DESCRIBE THIS:
I ordered a watch from your business about a month ago, and I am disappointed to say that it has not been working like I would like it to. It has been freezing up at least once a day, which is a problem. Please help.
What is the body?
Speaking skills to convey information or data to the audience
What are Oral Presentation Skills?
List three barriers to communication
What are three of these: physical, attitude, language, physiological, cultural noise, lack of common experience, ambiguity, problems with structure design, information overload, jumping to conclusions
Critical thinking (HARD or SOFT skill)
What is a SOFT skill?