Employability Skills
Hard Skills/Soft Skills
Email Etiquette
Style of Communication
100

Name THREE Employability Skill

Problem Solving, Communication, Time Management, Respect for Diversity, Use of Technology, Professionalism, Teamwork, Accountability, Adaptability, Flexibility, Initiative, Leadership, etc.

100

What is a hard skill?

Measurable skills need a specific type of industry.

100

What is the greeting of the business letter called?

Salutation

100

What are the 4 different styles of communication?

Passive, Passive-Aggressive, Aggressive, and Assertive

200

What are employability skills?

An employability skill is a set of skills you need in every work industry that employees are looking for in people they hire.

200

Name FIVE soft skills

Communication, teamwork, leadership, time management, adaptability, work ethic, critical thinking, problem-solving, creativity, etc.

200

What is between the date and salutation? Explain what it is.

Inside Address, this is the recipient's address.

200

What does aggressive communication mean?

Aggressive communication is when the speaker is being hostile and scaring the listener.

300

What are the 5 styles of communication in a business workplace? Elaborate.

Verbal Communication is communicating with your words, non-verbal communication is communication with gestures and facial expressions, written communication is any communication that is written, visual communication is shown through illustrations, and listening communication is you listening to the speaker.

300

How can you get a hard skill?

You get a high skill by going through the required education courses.

300

What does the body of a business letter include?

In the body you write down what you want from the receiver.

300

Which of the 4 types of communication is the best? Explain.

Assertive, because the speaker is reassuring the listener and it helps the speaker be more collaborative with the listener.

400

How can time management skills positively affect the business workplace?

Having good time management skills helps you get recognized for having a good work ethic and help both you and your company to get a better reputation

400

What are more important hard skills or soft skills? Explain.

Soft skills, because you need these skills in EVERY business industry. Employees are also looking to hire people who have great soft skills.

400

What are all the parts of the business letter?

Return Address, Date, Inside Address, Salutation, Body, Complimentary closing, Signature

400

Your boss is talking to you in a calm tone but with a lot of sarcasm in his voice because you didn't finish the project. What type of communication is this? Explain.

Passive-Aggressive, even though the boss is calm he is talking with sarcasm and is trying to indicate to you that he isn't very happy with the progress.