Personal Traits
Interpersonal Skills
Professional Standards
Healthcare Workplace Scenerios
100

This trait means being dependable and able to be relied upon to complete tasks.

What is reliability?

100

This skill means treating others with dignity and consideration.

What is respect?

100

This standard refers to personal practices that maintain cleanliness.

What is hygiene?

100

A healthcare worker arrives on time, follows instructions, and completes assigned duties. What employability trait is being demonstrated?

What is Reliability 

200

This trait means showing active interest and excitement about your job and organization

What is enthusiasm?

200

This skill involves exchanging information through verbal, nonverbal, and written methods.

What is communication?

200

This standard involves wearing clothing that is neat, clean, appropriate, and follows workplace dress codes.

What is workplace attire?

200

A coworker is upset. You listen carefully and acknowledge their feelings before responding. What interpersonal skill are you using?

what is Empathy 

300

This trait means being honest and following ethical and moral principles regardless of the situation.

What is integrity?

300

This skill is cooperation and collaboration among people working toward a shared goal.

What is teamwork?

300

This standard involves planning and organizing tasks to maximize efficiency.

What is time management?

300

A healthcare worker has several tasks and decides which ones should be completed first. What professional standard is being demonstrated?

what is Time management 

400

This trait involves adapting readily when circumstances, expectations, or work demands change.

What is flexibility?

400

This skill is the ability to handle delicate situations appropriately without causing distress or offense.

What is tact?

400

This professional standard requires healthcare workers to follow the rules and expectations of their specific profession, including scope of practice, licensing, and certification.

What is Occupational Awareness & Adherence?

400

Two coworkers disagree about how to handle a situation. They listen to each other and seek a peaceful solution. What interpersonal skill should they use?

what is Conflict resolution 

500

This trait requires keeping an open mind, avoiding assumptions and biases, analyzing available options, and selecting an effective choice.

What is decision making?

500

This skill involves understanding another person's feelings and validating their perspectives and emotions.

What is empathy?

500

A healthcare professional follows confidentiality policies, protects private documents, and avoids discussing patient information where others can hear. What standard is being demonstrated?

What is discretion?

500

A healthcare worker recognizes that they lack a necessary skill, seeks guidance from an experienced mentor, follows the proper procedure, and evaluates the outcome. Which two or more employability skills are demonstrated?

Multiple possible answers, including willingness to learn, competence, decision making, and professional standards